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Troubleshooting 5-1
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This chapter provides general troubleshooting information for the Dell PowerEdge
Cluster FE100. For troubleshooting information that is specific to the Windows NT
Server, Enterprise Edition operating system and the cluster software, refer to the
Microsoft Cluster Server Administrator’s Guide
.
Table 5-1 describes problems you may encounter with your PowerEdge Cluster FE100
and the probable causes and solutions for each problem.
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The nodes cannot access the
Dell PowerVault storage sys-
tem, or the cluster software is
not functioning with the stor-
age system.
The PowerVault storage
system is not cabled prop-
erly to the nodes or the
cabling between the Power-
Vault components is
incorrect.
The length of the interface
cables exceeds the maxi-
mum allowable length.
One of the cables or a media
interface adapter (MIA) is
faulty.
The SCSI miniport device
driver for the QLogic host
bus adapter is not installed
Make sure that the cables are connected
properly from the node to the PowerVault
storage system. Refer to the cabling
instructions in “Cabling the Cluster Hard-
ware” in Chapter 2 of this guide.
Ensure that copper cables do not exceed
30 meters (m) or that optical fiber cables
do not exceed 500 m.
Replace the faulty cable or MIA.
Install the SCSI miniport device driver. See
“SCSI Miniport Driver for the QLogic Host
Bus Adapter” in Chapter 3 for instructions
on installing the driver.