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Heat & Glo • Crescent II • 2083-902 Rev. G • 9/0550
© 2005 Hearth & Home Technologies Inc.
LIMITED LIFETIME WARRANTY
HEAT & GLO GAS APPLIANCE PRODUCTS
BASIC ONE-YEAR WARRANTY. HEAT & GLO, a brand of HEARTH & HOME TECHNOLOGIES INC., located at 20802 Kensington
Boulevard, Lakeville, MN 55044, (“HEAT & GLO”) warrants to the original owner that your new HEAT & GLO Gas Appliance (the “Product”)
will be free from defects in materials and workmanship for a period of one year from the date of installation. During the first year, HEAT & GLO
will replace or repair, at its discretion, any defective components at its sole cost and expense, including payment of all reasonable labor costs
incurred in replacing or repairing such components. This basic warranty is subject to the conditions, exclusions and limitations described below.
EXTENDED LIFETIME COVERAGE. HEAT & GLO warrants that the firebox, heat exchanger, log(s), and burner will not be defective in
material or workmanship during the period the Product is owned by the original owner, subject to the following conditions, exclusions and
limitations described below.
CONDITIONS, EXCLUSIONS AND LIMITATIONS:
1. This warranty applies to the original owner only and is nontransferable.
2. This warranty applies only to Products installed in the United States of America or Canada.
3. This warranty is limited to the replacement or repair of defective components or workmanship and HEAT & GLO may fully discharge all
obligations under this warranty by repairing or replacing, at its discretion, the defective components. The maximum amount recoverable
under this warranty is limited to the purchase price of the Product and, if HEAT & GLO is unable to provide replacement or repair in an
expedient and cost-effective manner, HEAT & GLO may discharge all obligations under this warranty by refunding the purchase price of
the Product. IN NO EVENT SHALL HEAT & GLO BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY
DEFECTS IN THE PRODUCT.
4. Any labor and related repair charges relating to the costs and expenses of replacing or repairing defective components under the Limited
Lifetime Warranty are not covered by this warranty, except as provided for under the Basic One-Year Warranty.
5. Components and parts made by other manufacturers, whether sold with the Product or added thereafter, are NOT covered by this
warranty unless expressly authorized and approved by HEAT & GLO in writing.
6. Any damages caused by environmental conditions, inadequate ventilation or drafting caused by tight sealing construction of the structure,
air handling devices such as exhaust fans or forced air furnaces, or other such causes are not covered by this warranty.
7. This warranty will be void if:
a) The Product is not installed, operated and maintained in compliance with local building codes and with the instructions in the Installer’s
Guide, Owner’s Guide and Listing Agent Identification Label furnished with the Product.
b) Any parts or components made by other manufacturers are added or used in the Product, unless expressly authorized and
approved by HEAT & GLO in writing.
c) Any service work is performed on the Product by anyone other than an authorized HEAT & GLO representative.
d) The Product is damaged due to shipping, improper handling, accident, abuse or misuse.
e) Fuels other than those specified in the Installer’s Guide and Owner’s Guide are used.
f)
Modification was made to the Product which was not expressly authorized and approved by HEAT & GLO in writing.
EXCEPT TO THE EXTENT PROVIDED BY LAW, HEAT & GLO MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY
SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO THE DURATION OF THE WARRANTY SPEC-
IFIED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts, or do not allow exclusion or limitation of incidental or consequential
damages, so those limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary
from State to State.
If warranty service is needed you should contact your installing dealer and if the installing dealer is unable to provide necessary parts or
components, contact the nearest authorized HEAT & GLO dealer or supplier.
NOTES TO CUSTOMER:
1. In order to insure proper installation, operation and maintenance HEAT & GLO strongly recommends annual
servicing by an authorized HEAT & GLO dealer.
2. Please complete this information and retain this warranty in a safe place for future reference: Installation Date:______
Model #:_________________ Serial #:______________ Installing Contractor:_________________________
3. HEAT & GLO reserves the right to make changes at any time, without notice, in design, material, specifications
and prices of the Product. HEAT & GLO also reserves the right to discontinue styles and products.
060-981C 1/05
D. Limited Lifetime Warranty