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36
www.desatech.com
116035-01B
REPLACEMENT PARTS
SERVICE HINTS
SPECIFICATIONS
TECHNICAL SERVICE
REPLACEMENT PARTS
Note:
Use only original replacement parts. This will protect your
warranty coverage for parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized retailers of this product. If they can not supply
original replacement part(s), call DESA’s Customer Service De-
partment at 1-866-672-6040
When calling DESA, have ready
• your name
• your address
• model and serial numbers of your fireplace
• how fireplace was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the factory.
PARTS NOT UNDER WARRANTY
Contact authorized retailers of this product. Ifthey can not supply
original replacement part(s), call DESA’s Customer Service De-
partment at 1-866-672-6040
When calling DESA, have ready
• model number of your fireplace
• the replacement part number
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• fireplace will not produce specified heat
• propane/LP gas supply might be low (propane/LP units only)
You may feel your gas pressure is too low. If so, contact your local
gas supplier.
TECHNICAL SERVICE
You may have further questions about installation, operation, or
troubleshooting. If so, contact DESA’s Customer Service Depart-
ment at 1-866-672-6040. When calling, please have your model and
serial number of your heater ready.
You can also visit DESA’s technical service web site at
www.desatech.com.
(V)CD36RN
(V)CD36TN
(V)CD36RP
(V)CD36TP
(V)CD36RNE
(V)CD36TNE
(V)CD36RPE
(V)CD36TPE
Max. Btu
Min. Btu
21,000 Btu/hr
15,000 Btu/hr
20,000 Btu/hr
13,000 Btu/hr
21,000 Btu/hr 20,000 Btu/hr
Orifice Size (Main Burner) #44 DMS (0.086") #55 DMS (0.052") #44 DMS (0.086") #55 DMS (0.052")
Gas Type Natural Propane/LP Natural Propane/LP
Ignition Millivolt Millivolt Electronic Electronic
Manifold Pressure 3.5” w.c. (0.87 kPa) 10.0” w.c. (2.5 kPa) 3.5” w.c. (0.87 kPa) 10.0” w.c. (2.5 kPa)
Minimum Inlet Supply Pressure 5.5” w.c. (1.1 kPa) 11.0” w.c. (2.7 kPa) 5.5” w.c. (1.1 kPa) 11.0” w.c. (2.7 kPa)
Dimension, Inches/mm (HxWxD)
Fireplace (Actual size of firebox
measurements do not include
nailing flanges or standoffs).
Carton
35 ¾"x 36 ¼" x 14 ¾"
908 x 921 x 375 mm
36 ¾" x 38" x 16 ¼"
933 x 965 x 413 mm
35 ¾"x 36 ¼" x 14 ¾"
908 x 921 x 375 mm
36 ¾" x 38" x 16 ¼"
933 x 965 x 413 mm
35 ¾"x 36 ¼" x 14 ¾"
908 x 921 x 375 mm
36 ¾" x 38" x 16 ¼"
933 x 965 x 413 mm
35 ¾"x 36 ¼" x 14 ¾"
908 x 921 x 375 mm
36 ¾" x 38" x 16 ¼"
933 x 965 x 413 mm
Fireplace Weight, lbs/kg
Shipping Weight, lbs/kg
102 lbs./47kg
105 lbs./48kg
102 lbs./47kg
105 lbs./48kg
106 lbs./47kg
109 lbs./48kg
106 lbs./47kg
109 lbs./48kg
SPECIFICATIONS