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Find Replacement BBQ Parts for 20,308 Models. Repair your BBQ today.
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BEFORE CALLING FOR SERVICE:
I
f the grill does not function properly, use the following checklist before contacting your dealer for service. You
may save the cost of a service call. Troubleshooting is for general purposes only. If the problem persists and you
feel you require service, contact your dealer or the nearest authorized agency to perform service. Only
authorized agencies can perform warranty service. Call DCS Customer Care at (888) 936-7872.
GRILL WON’T LIGHT WHEN THE IGNITION BUTTON IS PUSHED:
1. Is the gas supply turned on?
2. Ensure the grill is cool. Remove the grill top grates and the ceramic radiant trays, watch the electrode tip. You
should see a spark jump from the tip of the ignition when the ignition button is pushed.
3. If there is no spark when ignition button is pushed, check the battery condition. Battery condition should be
checked at least once a year.
4. Attempt to match light the burner (see page 20 & 26). Check to see that other burners on the unit operate.
Clean elec
trode tip of any debris.
BURNER FLAME IS YELLOW OR ORANGE, IN CONJUNCTION WITH THE ODOR OF GAS:
1. Check the burner inlet for obstructions such as spider webs. Check the air shutter for proper adjustment.
2. Grill may be in a dusty area. Move to less dusty area if possible.
LOW HEAT WITH KNOB IN “HI/SEAR” POSITION:
1. If only one of the burners appears low, clean the orifice and burner, clearing ports of any obstruction
(see page 29).
2. Grill may be in a dusty area. Move to less dusty area if possible.
3. Check for proper gas supply and pressure.
4. Pre-heat grill for a full 15 minutes.
5. If using LP gas, check for empty tank.
ROTISSERIE WON’T LIGHT:
1. Is the gas supply turned on?
2. Is there is a spark at the electrode?
3. Does the rotisserie burner light when attempting to light with butane lighter?
ROTISSERIE LIGHTS, BUT WILL NOT HOLD FLAME ONCE BUTTON IS RELEASED:
1.
C
on
tinue holding safety valve button in depressed position until burner remains lit when released.
TROUBLESHOOTING