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68 | MAINTAINING YOUR SMART MOBILE STAND
99-00962-20 REV C0
Moving Your SMART Mobile Stand
Your SMART Mobile Stand rolls easily on common indoor surfaces. If you experience
any problems with devices shifting in the cabinet while you move your unit,
use adhesive hook-and-loop fastener or two-sided tape (not included) to secure
the equipment.
If you move your SMART Mobile Stand with a SMART Board
for Flat-Panel Displays
interactive overlay installed, secure the pens in the pen tray so that they don’t fall out.
Transporting Your SMART Mobile Stand
Save your original SMART Mobile Stand packaging so that it’s available if you need
to transport your unit. When required, repack your SMART Mobile Stand with as much
of the original packaging as possible. This packaging was designed with optimal
shock and vibration protection.
If your original packaging is no longer available, you may purchase replacement
packaging from your authorized SMART reseller
.
If you prefer to use your own packaging materials, make sure that you adequately
protect the unit. Ship your SMART Mobile Stand in an upright position to discourage
shippers from placing heavy objects on it.
Contacting SMART Technical Support
See Customer Support on page 87 for information on contacting SMART
Technical Support.
Before contacting SMART Technical Support, make note of your SMART Mobile
Stand’s serial number, and then note it in the inside cover of this manual
(if you printed it).
To determine your
SMART Mobile Stand’s
serial number
The serial number for your SMART Mobile Stand is located on the back, right-hand
side of your unit’s speaker panel, near the top. The serial number has a five-digit
numeric format, for example, FSSBID1-R2-00000 (for FSSBID 100 models)
or FSSBID1H-R2-00000 (for FSSBID 100H models).