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31
Regency IG35 Gas Inbuilt Fireplace
WARRANTY
Exclusions:
This limited Lifetime Warranty does not extend to or include paint, door
or glass gasketing or trim. It does not cover installation and operational
related problems such as over-fi ring, downdrafts or spillage caused by
environmental conditions, nearby trees, buildings, hilltops, mountains,
inadequate fl ueing or ventilation, excessive offsets, negative air pres-
sures caused by insuffi cient make up air, mechanical systems such as
furnaces, fans, clothes dryers etc.
The warranty does not extend to any part or parts which show evidence
of misuse or abuse, neglect, accident or lack of maintenance.
Products made by other manufacturers and used in conjunction with the
operation of this appliance without authorization from Regency
®
, may
nullify your warranty on this product.
Regency
®
Industries Ltd., shall in no event be liable for any special,
indirect consequential damages of any nature whatsoever which are in
excess of the original purchase price of the product. Any alteration to
the unit which causes sooting or carboning that results in damage to the
exterior facia is not the responsibility of Regency
®
Industries Ltd.
General:
It is essential that all submitted claims provide all of the necessary
information including purchase date, serial #, type of unit and part or
parts requested.
Regency
®
fi replace products are designed with reliability and simplicity in
mind. In addition, our internal Quality Assurance Team carefully inspects
each unit thoroughly before it leaves our door. Regency
®
Industries Ltd.
is pleased to extend this limited lifetime warranty to the original purchaser
of a Regency
®
Product.
The Warranty: Lifetime
Covered under the agreement are the following components:
Combustion chamber, heat exchanger, burner tubes, logs, embers,
glass (thermal breakage) and all gold plating (against defective manu-
facture).
The above will be covered for parts and labour for the fi rst fi ve years
and parts only thereafter.
Electrical components such as blowers, switches, wiring, thermodiscs,
remote control, thermopiles, thermocouples and gas valves are covered
for one year from the date of purchase.
Conditions:
All installations must be performed by an authorised gas fi tter and installed
according to all applicable local and national codes. Also, all service
work must be carried out by an authorised gas service person. It is the
responsibility of the installer to ensure that the appliance is fi ring as per
rating plate. Any part or parts of this unit which in our judgement show
evidence of such defect will be repaired or replaced at Regency
®
's option,
through an accredited distributor or agent provided that the defective
part be returned to the distributor or agent Transportation Prepaid, if
requested. In areas where there is not an approved service agent or the
closest approved service agent is situated more than twenty-fi ve (25)
kilometres from the installation, Australian Heating Distributors are not
obliged to arrange warranty repairs and travel and/or additional labour
charges will apply.
DISTRIBUTORS: Western Australia Eastern Australia
AUSTRALIAN HEATING DISTRIBUTORS FIREPLACE PRODUCTS AUSTRALIA PTY. LTD.
31 CLUNE STREET 21-23 SOUTH LINK BLVD.
BAYSWATER, WA 6053 DANDENONG, VIC 3175
SERVICE AGENTS:
HEARTH HOUSE SERVICE
31 CLUNE STREET
BAYSWATER, WA 6053
NOTE: PLEASE RETAIN YOUR INVOICE AS PROOF OF PURCHASE FOR WARRANTY VERIFICATION
INCORRECT INSTALLATION OR GAS PRESSURE SETTINGS ARE NOT COVERED BY WARRANTY
A SERVICE OR CALLOUT FEE WILL BE CHARGED IN THESE CIRCUMSTANCES.