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CHAPTER 5 TROUBLESHOOTING
5-11
!
Caution
Operation of the printer outside the specifications shall be deemed abuse
and all repairs thereafter shall be the sole liability of the end user
/purchaser.
(For USA & CANADA Only)
For technical and operational assistance, please call:
In USA 1-877-284-3238 (outside California)
949-859-9700 Ext. 329 (within California)
In CANADA 1-800-853-6660
514-685-6464 (within Montreal)
If you have comments or suggestions, please write us at:
In USA Printer Customer Support
Brother International Corporation
15 Musick
Irvine, CA 92718
In CANADA Brother International Corporation (Canada), Ltd.
- Marketing Dept.
1, rue Hôtel de Ville
Dollard-des-Ormeaux, PQ, Canada H9B 3H6
BBS
For downloading drivers from our Bulletin Board Service, call:
In USA 1-888-298-3616
In CANADA 1-514-685-2040
Please log on to our BBS with your first name, last name and a four digit number for
your password. Our BBS supports modem speeds up to 14,400, 8 bits no parity, 1
stop bit.
Fax-Back System
Brother Customer Service has installed an easy to use Fax-Back System so you can
get instant answers to common technical questions and product information for all
Brother products. This is available 24 hours a day, 7 days a week. You can use the
system to send the information to any fax machine, not just the one you are calling
from.
Please call 1-800-521-2846 (USA) or 1-800-681-9838 (Canada) and follow the voice
prompts to receive faxed instructions on how to use the system and your index of
Fax-Back subjects.
DEALERS/SERVICE CENTERS (USA only)
For the name of an authorized dealer or service center, call 1-800-284-4357.
SERVICE CENTERS (Canada only)
For service center addresses in Canada, call 1-800-853-6660
INTERNET ADDRESS
For technical questions and downloading drivers: http://www.brother.com