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Troubleshooting
9
9-4
9.1
Troubleshooting Chapter 9
Why does a message such as consumable replacement or cleaning
maintenance appear?
When the consumables used by the machine are nearly empty, a warning about the replacement period
appears. This message appears when the slit scan glass is dirty.
Answer
Replace the displayed consumables or clean the slit scan glass.
The consumable is empty when a message appears, indicating that the consumable be replaced. Copying is
possible for a short time after the message appears, but the consumables should be prepared soon.
- For a toner cartridge
After the message "Toner (X) is low. Replace when indicated." appeared, the message "Replace toner
cartridge (X)." appears. Replace the toner cartridge according to your maintenance agreement.
- For a drum unit
When the message "Please replace following unit(s)." appears, prepare to replace the imaging unit according
to your maintenance agreement.
NOTICE
If the message remains displayed after the replacement or cleaning has been performed, contact your service
representative.
Why does the jam message remain displayed?
A jam may have occurred in a location other than that indicated in the screen. Check the location indicated
in the displayed screen.