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Internet Service Node (ISN) 2.0 Release Notes
Page 14
Identifier Severity
Headline Release-note Enclosure
CSCma08819 4
When AS List changed, calls
accepted before
communication established
anybody
If the list of application servers configured on
the Voice Browser is changed from one which
has at least one server which is serving calls
to a list where none are serving calls (e.g. a
misconfiguration), a few seconds can elapse
where calls are accepted at the voice browser
but cannot be serviced. The safest method for
removing app servers from the app server list is
to take the voice browser out of service and let
all calls in progress finish, then change the
app server list to the desired settings and bring
voice browser back into service.
CSCma09802 4
Going Into Service during AS
startup does not work; alarm
status bad
If the application server is manually put back in
service during its initialization, it does not go
into service. The status is correctly displayed
in AppAdmin, but the alarm that had been set
for it being out of service is cleared. This
sequence occurs when the user manually
takes the App Server out of service, then
restarts it, then immediately requests that it go
in service (during initialization). The prevention
and work around is to wait until the application
server has fully initialized before going into
service.
CSCma10402 4
Call object not found message
should be printed only when
true problem
Occasionally, the error message "Failed
finding a call Object with call ID: XXXXXXX"
appears in the Voice Browser logs. Most
times, this is an informational message only,
not an error and should be ignored.
CSCma10677 4
AppServer won’t startup if
machine off network (directory
issue)
App Server will not start up if off the network.
The symptom is that it starts a window then
crashes. This repeats as Node manager
attempts to restart it. This may be confirmed
by checking the W2K Services window, where
the DC Director service will appear in state
"Starting" (normal state is either "Started" or
<blank>). The solution is to put the system on
the network and reboot the machine.
CSCma11987 4
Occasionally see empty VXML
from long poll
Rarely, the Voice Browser logs an error "Out of
Band communication received an empty VXML
instruction set". This has no system effect, as
the message is not call related, and a retry
succeeds.