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Troubleshooting - General
Problem
Burner will not light
using ignitor.
Burner(s) will not
match light.
Sudden drop in gas
flow or low flame.
Possible Cause
Wire(s) and/or electrode
covered with cooking residue.
Electrode(s) and burner are
wet.
Electrode(s) cracked or broken
"sparks at crack"
Wire(s) is loose or
disconnected.
Wire is shorting (sparking)
between ignitor and electrode.
Bad ignitor.
No gas flow.
Coupling nut and
regulator not fully connected.
Obstruction of gas flow.
Disengagement of burner to
valve.
Is grill assembled correctly?
Out of gas.
Excess flow valve tripped.
Prevention/Cure
Clean wire(s) and/or electrode with
rubbing alcohol and clean swab.
Wipe dry with cloth.
Replace electrode(s).
Reconnect wires or replace
electrode/wire assembly.
Replace ignitor wire/electrode
assembly.
Replace ignitor.
Check to see if LP tank is empty. If
LP tank is not empty, refer to
"Sudden drop in gas flow".
Turn the coupling nut about one-
half to three quarters additional
turn until solid stop. Tighten by
hand only-do not use tools.
Clear burner tube(s).
Reengage burner and valve.
Reattach spring clip(s) (if featured)
Check steps in assembly
instructions.
Check for gas in LP tank.
Turn off knobs, wait 30 seconds
and light grill.
If flames are still low, turn off
knob(s) and LP tank valve.
Disconnect regulator. Reconnect
regulator and leak check. Turn on
LP tank valve, wait 30 seconds and
then light grill.