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117437-01
TROUBLESHOOTING
TROUBLESHOOTING
Manual Ignition System
(
Continued)
OBSERVED PROBLEM POSSIBLE CAUSE REMEDY
Burner does not light after pilot is lit
or cycles during operation.
Delayed ignition at burner
Burner backfi ring during combustion
Slight smoke or odor during initial operation
Heat produces a wistling noise when
burner is lit
Glass soots
Fireplace produces a clicking/ticking noise
just after burners are lit or shut off
Remote does not function
1. Burner orifi ce clogged
2. Inlet gas pressure is too low
3. Thermopile leads disconnected or im-
properly connected
4. Thermopile is defective
5. Improper venting or excessive blockage
1. Manifold pressure too low
2. Burner porting or orifi ce clogged
1. Burner orifi ce is clogged or damaged
2. Damaged burner
3. Gas regulator defective
1. Residues from manufacturing processes
and logs curing
1. Turning gas control knob to HI position
when burner is cold
2. Air in gas line
3. Dirty or partially clogged burner orifi ce
1. Flame impingement on logs
2. Debris around burner air mixer
1. Metal expanding while heating or con-
tracting while cooling
1. Battery is not installed or battery is power
is low
1. Clean burner (see Cleaning and Mainte-
nance, page 20) or replace burner orifi ce
2. Contact local propane/LP or natural gas
company
3. Reconnect leads
4. Replace thermopile
5. Have the vent system inspected, includ-
ing the termination cap. Remove any
restriction or obstruction
1. Contact local propane/LP or natural gas
company
2. Clean burner (see Cleaning and Mainte-
nance, page 20) or replace burner orifi ce
1. Clean burner (see Cleaning and Mainte-
nance, page 20) or replace burner orifi ce
2. Replace damaged burner
3. Replace gas control
1. Problem will stop after a few hours of
operation
1. Turn gas control knob to LO position and
let warm up for a minute
2. Operate burner until air is removed from
line. Have gas line checked by pro-
pane/LP or natural gas company
3. Clean burner (see Cleaning and Mainte-
nance, page 20) or replace burner orifi ce
1. Adjust the log set so the fl ame does
equipment shutoff valve
2. Inspect the opening at the base of the
burner to see that it is not packed with
any type of material
1. This is common. If noise is excessive,
contact qualifi ed service person
1. Replace 9-volt batteries in receiver and
remote control
Manual Ignition System (Cont.)