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www.desatech.com
113111-01E 27
SERVICE HINTS
• pilot will not stay lit
• burner will have delayed ignition
• replace will not produce specied heat
• propane/LP gas supply may be low (propane/LP
only)
You may feel your gas pressure is too low. If so, con-
tact your local propane/LP or natural gas supplier.
TECHNICAL SERVICE
You may have further questions about installation,
operation, or troubleshooting. If so, contact DESA
Heating Products’ Technical Service Department at
1-866-672-6040. When calling, please have your
model and serial numbers of your heater ready.
You can also visit DESA Heating Products’ techni-
cal services web site at
REPLACEMENT PARTS
Note: Use only original replacement parts. This
will protect your warranty coverage for parts
replaced under warranty.
Contact authorized dealers of this product. If they
can’t supply original replacement part(s) call DESA
Heating Products’ Technical Service Department at
1-866-672-6040 for referral information.
When calling DESA Heating Products, have
ready
• your name
• your address
• model and serial numbers of your replace
• how replace was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the
factory.
Contact authorized dealers of this product. If they
can’t supply original replacement part(s) call
DESA Heating Products at 1-866-672-6040 for
referral information.
When calling DESA, have ready
• model number of your replace
• the replacement part number
• Rating (Variable): 14,000/26,000 Btu/Hr
• Gas Type: Propane/LP Gas Only
• Ignition: Piezo
• Pressure Regulator Setting: 8" W.C.
• Inlet Gas Pressure (in. of water):
Maximum - 14", Minimum* - 11"
* For purposes of input adjustment
• Dimensions (H x W x D) (including hood and screws):
Fireplace - 25
7
/8"
x 26
13
/16" x 9
3
/8", Carton - 32
5
/8" x 27
3
/16" x 11
5
/8"
• Weight: Fireplace - 44.5 lbs., Shipping - 48 lbs.
SPECIFICATIONS
• Rating (Variable): 14,000/26,000 Btu/Hr
• Gas Type: Natural Gas Only
• Ignition: Piezo
• Pressure Regulator Setting: 3" W.C.
• Inlet Gas Pressure (in. of water):
Maximum - 10.5", Minimum* - 5"
* For purposes of input adjustment