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28 Solving Problems
Problems and Solutions
You see banding (light lines).
■ Make sure the paper Type or Media Type setting matches the paper you’re
using.
■ The print head nozzles may need cleaning; follow the instructions below to
clean the print head:
1. Make sure the printer is turned on but not printing, and the red ink
light is off.
2. Windows: Right-click the printer icon on your taskbar (in the lower
right corner of your screen). Select
Head Cleaning.
Note:
If you don’t see the icon, go to your printer properties window as described on
page 4, click the Maintenance tab, then select Head Cleaning.
Macintosh OS X: Open the Applications folder and select Epson Printer
Utility
. Select Stylus C86 in the printer list, click OK, and select Head
Cleaning
.
Macintosh OS 9: Open the File menu and choose
Page Setup or Print.
Click the
Utility button, then click the Head Cleaning button.
3. Follow the instructions on the screen to clean the print head.
Cleaning takes several seconds. The printer makes noise and the green
power light flashes.
Caution:
Never turn off the printer while the green
power light is flashing, unless the
printer hasn’t moved or made noise for more than 5 minutes.