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Heat & Glo Lifestyle Collection • Dakota 42-CE • 4036-915 Rev I • 11/07 35
C. Warranty
HEAT & GLO LIFESTYLE COLLECTION
LIMITED 10 YEAR WARRANTY
In order to presumptively establish the dates to which your HEAT & GLO Limited Warranty runs, you must mail the completed
warranty card to HEAT & GLO, 20802 Kensington Boulevard, Lakeville, MN 55044, USA, within 60 days of the date of the
fi replace installation. If you fail to do so, you may be required to prove the date of installation before warranty work can be
performed.
The warranty exclusions and limitations of liability are effective upon installation of the fi replace.
Subject to the conditions set forth herein, HEAT & GLO, a brand of Hearth & Home Technologies, Inc. (“HEAT & GLO”)
extends the following warranty with respect to HEAT & GLO.
If HEAT & GLO is reasonably satisfi ed that any part or portion of the fi replace covered by this Limited Warranty is defective
in material or workmanship under normal use and service as described in the User’s Manual, HEAT & GLO will take the
following actions:
1. If the defect is reported during the fi rst year from the date of installation (stainless steel burners and fi ber logs are
covered for 3 years), HEAT & GLO will replace or repair the defective components at its sole expense. The decision
whether to replace a component shall be made at HEAT & GLO’s sole discretion. This Limited Warranty does not cover
components broken during shipping, misuse or careless handling. HEAT & GLO shall not be responsible for any indirect,
incidental, or consequential damages or for any costs other than those incurred by HEAT & GLO to repair or replace the
defective component. If components (including venting) other than factory approved components are used, all warranty
and liability on the fi replace is voided. Defects reported after the fi rst year will not be covered by warranty unless
they fall within the purview of paragraph 2 or 3 below.
2. If the following defects are reported during the second year after the date of installation, HEAT & GLO will supply
replacement parts at the current wholesale price: defective electrical or manual components, optional components or
accessories, and glass panels (not including glass panels broken during misuse or careless handling). HEAT & GLO
shall not be responsible for any labor, transportation or other costs. Furthermore, it shall not be liable for any indirect,
incidental or consequential damages.
3. HEAT & GLO will replace or repair a defective fi rebox or heat exchanger, at any time during the 10 years from the date
of installation. The decision whether to replace the defective component shall be made at HEAT & GLO’s sole discretion.
HEAT & GLO shall not be responsible for any indirect, incidental or consequential damages or for any costs other than
those incurred by HEAT & GLO to repair or replace the defective component.
This Limited Warranty is the exclusive remedy available to you. If HEAT & GLO cannot effectively resolve a warranty
problem in an expedient and cost-effective manner, it can discharge its entire warranty liability by refunding the price of
the product to you.
Products made by other manufacturers, whether sold with the fi replace or added thereafter, are NOT covered by this Limited
Warranty. The use of other unauthorized components will make this warranty null and void. This Limited Warranty will also
be void if the appliance is not installed by a qualifi ed installer in accordance with the Installation Instructions. Furthermore,
the Limited Warranty will be void if the fi replace is not operated, at all times, according to the User’s Manual furnished with
the fi replace. Any service work must be performed by authorized service representatives.
EXCEPT TO THE EXTENT PROVIDED BY LAW, NO OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THE FIREPLACE
PRODUCT. In States that do not allow limitations on how long an implied warranty lasts, or do not allow exclusion of
indirect damages, those limitations or exclusions may not apply to you. You may also have additional rights not covered
in this Limited Warranty.
HEAT & GLO reserves the right to make changes at any time, without notice, in design, material, specifi cations and prices.
It also reserves the right to discontinue styles and products.
Please complete this information and retain this warranty in a safe place for future reference:
Installation Date:_______ Model #_________ Serial #__________ Installing Contractor:__________________