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113134-01B
30
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Metal expanding while heat-
ing or contracting while
cooling
1. Fireplace burning vapors
from paint, hair spray, glues,
cleaners, chemicals, new
carpet, etc. (see IMPOR
-
TANT
statement above)
2. Gas leak. See Warning
statement above
1. Not enough fresh air is
available
2. Low line pressure
3. ODS/pilot is partially
clogged
1. Gas leak. See Warning
statement above
2. Control valve defective
1. Foreign matter between
control valve and burner
2. Gas leak. See Warning
statement above
OBSERVED PROBLEM
Fireplace produces a clicking/tick-
ing noise just after burners are lit
or shut off
Fireplace produces unwanted
odors
Fireplace shuts off in use (ODS
operates)
Gas odor even when wall switch
and remote control buttons and
switches are in OFF position
Gas odor during combustion
REMEDY
1. This is common with most
fireplaces. If noise is excessive,
contact qualified service person
1. Open window and ventilate
room. Stop using odor caus
-
ing products while fireplace
is running
2. Locate and correct all leaks
(see Checking Gas Connec
-
tions, page 15)
1. Open window and/or door for
ventilation
2. Contact local gas company
3. Clean ODS/pilot (see Cleaning
and Maintenance, page 25)
1. Locate and correct all leaks
(see Checking Gas Connec
-
tions, page 15)
2. Replace control valve
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all leaks
(see Checking Gas Connec
-
tions, page 15)
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies,
paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These
fumes may mix with combustion air and create odors. These odors will disappear over time.