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Find Replacement BBQ Parts for 20,308 Models. Repair your BBQ today.
Trouble Shooting
No Power to Smoker:
Check that all plugs are correctly and rmly inserted into sockets.
Check fuse (located on smoke generator). Check to make sure the
outlet, Ground Fault Circuit Interrupter (GFCI), has not been
tripped.
Bisquettes will not Advance:
Check the drive guide and clear all loose wood chips. By cleaning
the smoke generator, bisquette jamming and undue wear and tear
can be avoided.
Bisquette does not Burn Completely:
Check to see if other electrical equipment is plugged into the
circuit. The smoker should be plugged into its own dedicated wall
circuit. Check to make sure the bisquette burner is free of residue
build up.
Smoker Oven Not Reaching Temperatures:
Allow smoker oven time to preheat. Remember, once food is put
in the oven, the temperature will drop, and slowly rise again. Try
closing the Damper slightly and keeping the smoker out of the
wind. Next, try using a separate thermometer inside the smoker
oven to ensure the temperature is reading correctly.
Note- Normal cooking temperature is between 200° F – 250° F. Keep
in mind that the Temperature shown on the Display is for reference only
and is not intended to give exact internal temperatures of the food. e
internal temperature will be higher closer to the Heat Element.
If these tips don’t work, please call our Customer Service at
1-800-665-4188.
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