Napoleon Grills GSS36N Outdoor Fireplace User Manual


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W415-0369 / E / 02.16.07
SYMPTOM PROBLEM TEST SOLUTION
Remote wall switch
is in “OFF” position;
main burner comes
on when gas knob
is turned to “ON”
position.
Wall switch is mounted up-
side down
- reverse.
Faulty valve.
- replace.
- replace.Remote wall switch is ground-
ing.
- check for ground (short); repair ground or replace wire.
Remote wall switch wire is
grounding.
Carbon is being de-
posited on, logs or
combustion cham-
ber surfaces.
Flame is impinging on the
logs or combustion cham-
ber.
- check that the logs are correctly positioned.
- open air shutter to increase the primary air.
- check the input rate: check the manifold pressure and orifi ce size as
specifi ed by the rating plate values.
- close mesh screens.
Air shutter has become
blocked
- ensure air shutter opening is free of lint or other obstructions.
Pilot goes out while
standing; Main
burner is in ‘OFF’
position.
Gas piping is undersized. - turn on all gas appliances and see if pilot fl ame fl utters, diminishes or
extinguishes, especially when main burner ignites. Monitor appliance
supply working pressure.
- check if supply piping size is to code. Correct all undersized piping.
Flames are consist-
ently too large or
too small. Carbon-
ing occurs.
- check pressure readings:
Inlet pressure can be checked by turning screw (A) counter-clockwise
2 or 3 turns and then placing pressure gauge tubing over the test point.
Gauge should read 7” (minimum 4.5”) water column for natural gas or
13” (11” minimum) water column for propane. Check that main burner
is operating on “HI”.
Outlet pressure can be checked the same as above using screw (B).
Gauge should read 3.5” water column for natural gas or 10” water column
for propane. Check that main burner is operating on “HI”.
AFTER TAKING PRESSURE READINGS, BE SURE TO TURN SCREWS
CLOCKWISE FIRMLY TO RESEAL. DO NOT OVERTORQUE.
Leak test with a soap and water solution.
Unit is over-fi red or under-
fi red.
High Wind. - unit has been exposed to a high wind condition.
A “sheltered” area is recommended for the installation location.
- close mesh screens.
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