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22
Problem
Flames blow out
Flare up
Persistent grease fire
Unable to fill LP tank
Humming or
whistling from the
regulator
Possible Cause
High or gusting winds
Gas in LP cylinder is low
Excess flow valve tripped
Grease build up
Excessive fat in meat
Grease trapped around burner
system
Some dealers have older fill
nozzles with worn threads.
Outside temperature, humidity,
barometric pressure, and the
gas level within the tank may
cause the rubber diaphragm
inside the regulator to vibrate,
making a humming or
whistling sound.
Solution
Turn front of grill away from wind or increase flame height.
Check LP gas cylinder. Refill if necessary.
See “Low flame” problem above.
Clean grill.
Trim fat from meat before grilling.
Turn control knobs “off” and turn handle of LP cylinder clock-
wise until it stops. Open hood carefully and let fire burn out.
After the grill cools, remove and clean all parts.
The worn nozzles don’t have enough “bite” to engage the valve.
Try another licensed LP dealer.
Although this sound may be alarming, this is NOT dangerous as
long as it is not accompanied by the smell of gas. Simply adjust
the burner settings and usually the sound will subside. If the
humming sound persists, a change in atmospheric conditions
will eventually stop the vibration.
If your problem is not resolved from the information provided above, please call Customer Service at
1-800-251-7558.
Cabinet Doors Do Not
Close
Door Magnets loose.
Doors not aligned.
Tighten Door Magnet Bolts and Nuts.
Apply pressure to one side until doors are aligned.
TROUBLESHOOTING (Cont’d)
LP-Gas in LP cylinder is low
Excess flow valve tripped in
regulator
Check LP gas cylinder. Refill if necessary.
Turn control knobs to “off” position and turn LP gas cylinder
handle clockwise until it stops. Wait five minutes. Relight LP
gas grill. If flame continues to be low, turn off gas at cylinder
and grill. Disconnect the regulator from the LP gas cylinder.
Reconnect the regulator to the LP gas cylinder. Perform a leak
test. Relight grill. This will reset the excess flow valve.
Low flame or low heat
Burners not assembled
correctly
LP-gas cylinder is empty
LP-Excess flow valve tripped
in regulator
LP-Coupling nut is not fully
connected to regulator
Obstructions in burners
See Burner Maintainance re-assembly after cleaning.
Take LP gas cylinder to licensed LP gas supplier to be refilled
Turn control knobs to “off” position and turn LP gas cylinder han-
dle clockwise until it stops. Wait five minutes. Relight LP gas
grill.
Tighten coupling nut by hand about one-half to three quarters
turn. Do not use tools.
See How to clean the Burners in Burner Maintainance.
Burners will not light
using a match