Desa CDCFNRA Outdoor Fireplace User Manual


 
www.desatech.com
116658-01A 33
SERVICE HINTS
When Gas Pressure Is Too Low
pilot will not stay lit
burners will have delayed ignition
fireplace will not produce specified heat
for propane/LP units, propane/LP gas supply
may be low
You may feel your gas pressure is too low. If so, con-
tact your local natural or propane/LP gas supplier.
TECHNICAL SERVICE
You may have further questions about installation,
operation, or troubleshooting. If so, contact DESA
Heating Productsʼ Technical Service Department at
1-866-672-6040. When calling, please have your
model and serial numbers of your heater ready.
You can also visit DESA Heating Productsʼ techni-
cal services web site at www.desatech.com.
REPLACEMENT PARTS
Note: Use only original replacement parts. This
will protect your warranty coverage for parts
replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they canʼt supply original replacement part(s),
call DESA Heating Productsʼ Technical Service
Department at 1-866-672-6040.
When calling DESA Heating Products, have
ready
your name
your address
model and serial numbers of your fireplace
how fireplace was malfunctioning
type of gas used (propane/LP or natural gas)
purchase date
Usually, we will ask you to return the part to the
factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they
canʼt supply original replacement part(s), call
DESA Heating Products at 1-866-672-6040 for
referral information.
When calling DESA Heating Products, have
ready
model number of your fireplace
the replacement part number