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20
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
Spark ignitor will not light pilot after re-
peated triggering of red button
Fireplace produces a clicking/ticking noise
just after burner is lit or shut off
POSSIBLE CAUSE
1. Defective ignitor (no spark at elec-
trode)
2. Defective pilot or misaligned electrode
at pilot (spark at electrode)
3. No gas or low gas pressure
4. If using propane/LP gas, no propane/LP
gas in tank
1. Metal expanding while heating or con
-
tracting while cooling
REMEDY
1. Check for spark at the electrode and
pilot; if no spark and electrode wire is
properly connected, replace ignitor
2. Using a match, light pilot. If pilot lights,
turn off pilot and trigger the red button
again. If pilot lights, an improper gas/air
mixture caused the improper lighting
and a longer purge period is recom-
mended. If pilot will not light, check
gap at electrode and pilot. Gap should
be 1/8" to have a strong spark. If okay,
replace pilot
3. A) Check remote shut off valves from
fireplace. Usually there is a valve near
the fireplace and sometimes there is a
valve near the main. There can be more
than one (1) valve between the fireplace
and main
B) Low pressure can be caused by a va-
riety of situations such as bent line, too
narrow diameter of pipe or even low line
pressure. Check for kinked lines. If none,
consult with plumber or gas supplier
4. Check propane/LP supply and contact
local propane/LP supplier
1. This is common with most fireplaces.
If noise is excessive, contact qualified
service person