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14
Problem
Burners burn with a yellow or orange flame,
in conjunction with the smell of gas.
Burners do not light. -or-
Burners have a small flickering flame in
the HIGH position. -or-
Barbecue temperature only reaches 250˚
to 300˚ degrees in the HIGH position.
Burner does not light, or flame is low in
HIGH position.
Experiencing flare-ups:
ƽCAUTION: Do not line the bottom tray
with aluminum foil.
Burner flame pattern is erratic. Flame is
low when burner is on HIGH. Flames do
not run the whole length of the burner tube.
Fuel scale shows that there is gas in the
LP tank, but tank is empty.
Inside of lid appears to be “peeling.”
(Resembles paint peeling.)
Check
Inspect Spider/Insect Screens for
possible obstructions. (Blockage
of holes.)
The excess flow safety device,
which is part of the barbecue to
tank connection, may have
activated.
Is LP fuel low or empty?
Is fuel hose bent or kinked?
Does the Left burner light with a
match?
Are you preheating barbecue in the
prescribed manner?
Are the cooking grates and
Flavorizer Bars heavily coated with
burned-on grease?
Is the bottom tray "dirty" and not
allowing grease to flow into catch pan?
Are burners clean?
Check adjustment of fuel scale.
The lid is porcelain-on-steel, not
paint. It cannot “peel.” What you are
seeing is baked on grease that has
turned to carbon and is flaking off.
THIS IS NOT A DEFECT.
Cure
Clean Spider/Insect Screens and
inspect burners. (See Maintenance
Section.)
To reset the excess flow safety
device turn all burner control knobs
and the tank valve OFF. Disconnect
the regulator from the tank. Turn
burner control knobs to HIGH. Wait
at least 1 minute. Turn burner
control knobs OFF. Reconnect the
regulator to the tank. Turn tank
valve on slowly. Refer to Lighting
Section.
Refill LP tank.
Straighten fuel hose.
If you can light the Left burner with
a match, then check the Crossover
Ignition System.
All burners on high for 10 to 15
minutes for preheating.
Clean thoroughly. (See Cleaning
Section.)
Clean bottom tray.
Clean burners. (See Maintenance
Section.)
Fuel scale must be adjusted with
an empty tank.
Clean thoroughly. (See Cleaning
Section.)
If problems cannot be corrected by using these methods, please contact
Weber-Stephen Customer Service.
TROUBLESHOOTING