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PRODUCT CARE
PRODUCT CARE
LIMITATION OF REMEDIES AND DURATION OF IMPLIED WARRANTY
OWNER’S SOLE AND EXCLUSIVE REMEDY FOR A CLAIM OF ANY KIND WITH RESPECT TO THIS PRODUCT SHALL BE THE
REMEDIES SET FORTH ABOVE. VIKING IS NOT RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGE, INCLUDING BUT
NOT LIMITED TO FOOD OR MEDICINE LOSS, DUE TO PRODUCT FAILURE, WHETHER ARISING OUT OF BREACH OF WARRANTY,
BREACH OF CONTRACT OR OTHERWISE. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusions may not apply to you. ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE APPLICABLE TO THIS PRODUCT ARE LIMITED IN DURATION TO THE PERIOD OF
COVERAGE OF THE APPLICABLE EXPRESS WRITTEN LIMITED WARRANTIES SET FORTH ABOVE. Some states do not allow
limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
WARRANTY SERVICE
To obtain warranty service, contact an authorized Viking Range Corporation service agent, or Viking Range Corporation, 111 Front
Street, Greenwood, Mississippi 38930, (888) 845-4641. Provide model and serial number and date of original purchase or closing date
for a new construction. For the name of your nearest authorized Viking Range Corporation service agency, call Viking Range
Corporation. IMPORTANT: Retain proof of original purchase to establish warranty period.
Specifi cations subject to change without notice.
WarrantyWarranty
BRIGADE SERIES
FREESTANDING GAS SEALED BURNER RANGES WARRANTY
THREE YEAR FULL WARRANTY
Freestanding gas ranges and all of their component parts, except as detailed below*†, are warranted to be free from defective
materials or workmanship in normal residential use for a period of three (3) years from the date of original retail purchase or closing
date for new construction, whichever period is longer. Viking Range Corporation, warrantor, agrees to repair or replace, at its option,
any part which fails or is found to be defective during the warranty period.
*FULL NINETY (90) DAY COSMETIC WARRANTY: Product is warranted to be free from cosmetic defects in materials or
workmanship (such as scratches on stainless steel, paint/porcelain blemishes, etc.) for a period of ninety (90) days from the
date of original retail purchase or closing date for new construction, whichever period is longer. Any defects must be
reported to the selling dealer within ninety (90) days from date of original retail purchase. Viking Range Corporation uses high
quality processes and materials available to produce all color fi nishes. However, slight color variation may be noticed
because of the inherent diff erences in painted parts and porcelain parts as well as diff erences in kitchen lighting, product
locations, and other factors. Therefore, this warranty does not apply to color variation attributable to such factors.
†FULL NINETY (90) DAY WARRANTY IN “RESIDENTIAL PLUS” APPLICATIONS: This full warranty applies to applications
where use of the product extends beyond normal residential use, but the warranty period for products used in such
applications is ninety (90) days. Examples of applications covered by this warranty are bed and breakfasts, fi re stations, private
clubs, churches, yachts, etc. Under this “Residential Plus” warranty, the product, its components and accessories are warranted to
be free from defective material or workmanship for a period of ninety (90) days from the date of original retail purchase.
This warranty excludes use of the product in all commercial locations such as restaurants, food service locations and
institutional food service locations.
FIVE YEAR LIMITED WARRANTY ON BURNERS
Any surface burner, griddle burner, grill burner, or oven burner which fails due to defective materials or workmanship (excluding
cosmetic failures) in normal household use during the fourth through fi fth year from the date of original retail purchase will be
repaired or replaced, free of charge for the part itself, with the owner paying all other costs, including labor. This does not include
ignition systems, burner bases, etc.
TEN YEAR LIMITED WARRANTY
Any stainless steel oven or stainless steel inner door panel which rusts through due to defective materials or workmanship in normal
household use during the fourth through the tenth year from the date of original retail purchase will be repaired or replaced, free of
charge for the part itself, with the owner paying all other costs, including labor.
TERMS AND CONDITIONS
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of the product
during the term of the warranty and applies to products purchased and located in the United States and Canada. Products must be
purchased in the country where service is requested. If the product or one of its component parts contains a defect or malfunction
during the full warranty period after a reasonable number of attempts by the warrantor to remedy the defect or malfunction,
the owner is entitled to either a refund or replacement of the product or its component part or parts. Replacement of a component
part includes its free installation, except as specifi ed under the limited warranty. Under the terms of this warranty, service must be
performed by a factory authorized Viking Range Corporation service agent or representative. Service will be provided during normal
business hours, and labor performed at overtime or premium rates shall not be covered by this warranty. Owner shall be responsible
for proper installation, providing reasonable and necessary maintenance, providing proof of purchase upon request, and making
the appliance reasonably accessible for service. The return of the Owner Registration Card is not a condition of warranty coverage.
You should, however, return the Owner Registration Card so that Viking Range Corporation can contact you should any question
of safety arise which could aff ect you.
This warranty gives you specifi c legal rights, and you may also have other rights which may vary from jurisdiction to jurisdiction.
WHAT IS NOT COVERED BY THIS WARRANTY: This warranty shall not apply to damage resulting from abuse, failure to provide
reasonable and necessary maintenance, accident, delivery, negligence, natural disaster, loss of electrical power to the product for any
reason, alteration, outdoor use, improper installation, improper operation, or repair or service of the product by anyone other than
an authorized Viking Range Corporation service agency or representative. This warranty does not apply to commercial usage.