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Shouldyouexperienceanydifficultieswithyour
productduringthewarrantyperiod,pleasecontact
ourcustomerservicelineforadviceon1300881 861
inAustralia,or0800786232inNewZealand.
Alternatively,youcansendawrittenclaimto
Sunbeamto:
Australia
Units5&6,13LordStreet
BotanyNSW2019Australia
New Zealand
26VesteyDrive
MtWellington,AucklandNewZealand
Uponreceiptofyourclaim,Sunbeamwillseekto
resolveyourdifficultiesor,iftheproductisdefective,
adviseyouonhowtoobtainareplacementorrefund.
Toassistusinmanagingwarrantyclaims,we
recommendyouregisteryourproductassoonas
practicableafterpurchasebycreatingaMySunbeam
accountonourwebsiteandsendacopyofyour
originalreceipttoSunbeam.
Inordertomakeaclaimunderourwarranty,youmust
havetheoriginalproofofpurchasedocumentationfor
theproductandpresentitwhenrequested.
Shouldyourproductdevelopanydefectwithin
12monthsofpurchasebecauseoffaultymaterials
orworkmanship,wewillreplaceorrepairit,atour
discretion,freeofcharge.Aproductpresentedfor
repairmaybereplacedbyarefurbishedproduct
ofthesametyperatherthanbeingrepaired.
Refurbishedpartsmaybeusedtorepairtheproduct.
Ourreplacementorrepairwarrantyonlyapplies
whereadefectarisesasaresultoffaultymaterial
orworkmanshipduringthewarrantyperiod.Your
warrantydoesnotcovermisuseornegligenthandling
(includingdamagecausedbyfailingtousethe
productinaccordancewiththisinstructionbooklet),
accidentaldamage,ornormalwearandtear.
Yourwarrantydoesnot:
• coverfreightoranyothercostsincurredin
makingaclaim,consumableitems,accessories
thatbytheirnatureandlimitedlifespanrequire
periodicrenewal(suchasfiltersandseals)orany
consequentiallossordamage;or
• coverdamagecausedby:
- powersurges,powerdips,voltagesupplyproblems,
oruseoftheproductonincorrectvoltage;
- servicingormodificationoftheproductotherthan
bySunbeamoranauthorisedSunbeamservice
centre;
- useoftheproductwithotheraccessories,
attachments,productsupplies,partsordevices
thatdonotconformtoSunbeamspecifications;or
- exposureoftheproducttoabnormallycorrosive
conditions;or
• extendbeyond3monthsiftheproductisused
incommercial,industrial,educationalorrental
applications.
The benefits given to you by our warranty are in addition
to other rights and remedies under law in relation to the
product.
In Australia our goods come with guarantees that cannot
be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure
and for compensation for any other foreseeable loss or
damage. You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable quality
and the failure does not amount to a major failure.
Our goods also come with guarantees that cannot be
excluded under the New Zealand Consumer Guarantees
Act.
Ifyourwarrantyclaimisnotaccepted,wewillinform
youandifrequestedtodosobyyou,repairthe
productprovidedyoupaytheusualchargesforsuch
repair.Youwillalsoberesponsibleforallfreightand
othercosts.
Shouldyourproductrequirerepairorserviceafterthe
warrantyperiod,contactyournearestSunbeamservice
centre.ForacompletelistofSunbeam’sservice
centres,visitourwebsiteorcallourcustomerservice
lineforadviceon1300881861inAustralia,
or0800786232inNewZealand.
This Sunbeam product is covered by a 12 month replacement or repair
warranty, which is in addition to your rights under the Australian Consumer
Law (if your product was purchased in Australia) or New Zealand Consumer
Guarantees Act (if your product was purchased in New Zealand).
12 Month Warranty