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Find Replacement BBQ Parts for 20,308 Models. Repair your BBQ today.
Problem
Possible Cause
Solution
Burners will not light
using the igniter
Burners not assembled cor-
rectly
Not pausing long enough
before clicking the control
panel knob
No spark
LP gas cylinder is empty
Coupling nut is not fully con-
nected to regulator
Excess flow valve tripped in
regulator
Obstructions in burners
Electrodes and burners are
wet
Wire is loose or disconnected
Wire is shorting (sparking
between igniter and elec-
trode)
Burners not assembled cor-
rectly
LP gas cylinder is empty
Excess flow valve tripped in
regulator
Coupling nut is not fully con-
nected to regulator
Obstructions in burners
Gas in LP cylinder is low
Excess flow valve tripped in
regulator
See Step 8 - Install Burners of the Assembly Instructions
When lighting the 1st (Leftmost) Burner, push-in and turn con-
trol panel knob counter-clockwise until you feel resistance with
turning. Pause 4 seconds with knob still pushed in, then con-
tinue turning knob counter-clockwise until a click is heard
Gas collector tab is bent (making too large or small of a gap
between electrode and tab). By hand, bend gas collector tab
back within a maximum of 3/16” gap to electrode. (See page 17
for illustration).
Take LP gas cylinder to licensed LP gas supplier to be refilled
Tighten coupling nut by hand about one-half to three quarters
additional turn. Do not use tools.
Turn control knobs to “off” position and turn LP gas cylinder
handle clockwise until it stops. Wait five minutes. Relight LP
gas grill.
Clean burners (See Burner Maintenance in Care and
Maintenance section of this manual)
Dry electrode with clean cloth
Reconnect the wire
Replace igniter wire/electrode assembly (Call the Customer
Service Department)
See Step 8 - Install Burners page of the Assembly Instructions
Take LP gas cylinder to licensed LP gas supplier to be refilled
Turn control knobs to “off” position and turn LP gas cylinder
handle clockwise until it stops. Wait five minutes. Relight LP
gas grill.
Tighten coupling nut by hand about one-half to three quarters
additional turn. Do not use tools.
Clean burners (See Burner Maintenance in Care and
Maintenance section of this manual)
Check LP gas cylinder. Refill if necessary.
Turn control knobs to “off” position and turn LP gas cylinder
handle clockwise until it stops. Wait five minutes. Relight LP
gas grill. If flame remains to be low, turn off gas at cylinder
and grill. Disconnect the regulator from the LP gas cylinder.
Reconnect the regulator to the LP gas cylinder. Perform a leak
test. Relight grill. This will reset the excess flow valve.
Burners will not light
using a match
Low flame or low heat
32