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Troubleshooting
If the grill fails to light:
1. Turn gas off at source and turn control knobs to
“OFF”. Wait at least 5 minutes for gas to clear, and
then retry.
2. If your grill still fails to light, check the gas supply
and connections. Ensure gas supply is turned on
(turn counterclockwise), there is gas in the tank, and
the regulator is properly seated in the tank valve.
3. Repeat lighting procedure. If your grill still
fails to light, turn the gas off at the source, turn the
control knobs to “OFF”, and check the following:
4. Check that the end of each burner tube is properly
located over each valve orifice.
Obstruction in Gas Line
Correction: Detach regulator hose assembly. Do not
smoke! Open all control knobs at the same time to
“Hi”. Close all burner control knobs to “OFF” and
reattach the regulator hose assembly to the grill.
Plugged Orifice or Burner Tube Obstruction
Correction: Remove burners from grill and clean
following the burner cleaning instructions later in this
manual. Observe valve orifice to be sure there is no
obstruction visible.
If an obstruction is suspected in Gas Valve or
Manifold, call the Customer Support Center.
Misalignment of Igniter and Burner
Correction: Check for proper position of the
electrode tip. The gap between the electrode tip and
burner should be approximately 3/16 of an inch.
Adjust if necessary. With the gas supply off and all
control knobs set to “OFF” press the electric igniter
button and check for the presence of a spark at the
electrode.
Disconnected Electric Wires
Correction: Inspect the electronic igniter (see
Parts List) found behind the control panel.
Connect loose electric wires to ignition assembly.
Weak AA Battery
Correction: Unscrew the igniter cap and replace
the battery.
Do not dispose of batteries in fire! Batteries may
explode or leak.
If the grill still does not light you may need to reset
the flow limiting valve in your LP tank. Note: This
procedure should be done every time a new LP gas
tank is connected to your grill.
Follow the steps below to reset the flow
limiting device.
Turn LP gas tank valve “OFF”.
Disconnect the regulator assembly from LP Gas
tank.
Open all burner control knobs to “Hi” at the same
time.
Close all burner control knobs to “OFF”
Let the LP Gas tank stand for at least 10 minutes.
Reconnect the regulator assembly to the LP Gas
tank.
Slowly turn on the LP Gas tank valve.
Follow the burner lighting procedures to light the
burner farthest away from the gas source.
Should a FLASHBACK fire occur in or around the burner
tubes, follow the instructions below. Failure to comply
with these instructions could result in a fire or
explosion that could cause serious bodily injury, death,
or property damage.
l Shut off gas supply (turn the LP tank valve
clockwise) to the gas grill.
l Turn the control knobs to the “OFF” position.
l Open the grill lid.
l Put out any flame with a Class B Fire
extinguisher
l Once the grill has cooled down, clean the
burner tubes and burners according to the
cleaning instructions in this Operator’s
Manual.
USE AND CARE INSTRUCTIONS
Customer Support Center
Call 8:30 AM to 5:00 PM CST 1-800-933-0527 Monday through Friday.