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Find Replacement BBQ Parts for 20,308 Models. Repair your BBQ today.
Question:
Can 1 convert my gas grill from one fuel
type to another, such as LP to NG (natural
gas) or vice versa?
Answer:
No, your gas grill is manufactured to specific
standards developed by CSA and ANSI for your
safety and is certified for LPG (Liquid Propane
Gas) use only.
Question:
Are the serial and model numbers of my
grill listed somewhere for reference?
Answer:
The serial and model numbers are listed on a
silver CSA label placed on the grill. Depending
on the grill model, the silver CSA label generally
will be located on the back panel of the cart.
Question:
My grill will not light properly, Why?
Answer:
Check these possibilities:
1. The gas supply is turned off at the LP tank.
Turn on the gas at the LP tank.
2. Your LP tank is out of propane.
3. The regulator is not properly seated in the
tank valve. Remove and reattach. Hand
tighten only.
4. Crimped fuel supply hose. Inspect and
straighten.
5. Regulator failure or damaged hose
assembly. Inspect and order a replacement
part. Do not use your grill if you find a
damaged hose assembly.
6. Gas not getting to the burners. Inspect the
burners under the control panel to be sure
they are aligned with the valve orifices.
7. Blockage in the gas system. Inspect
burners and valve orifices for blockages,
such as spider webs, insects, etc. Clean as
necessary.
Questions:
My electronic ignition is not working,
Answer:
Listen to hear the electronic igniter clicking. If
not, check these possibilities:
1. Replace the AA battery. Ensure the "+"
end is facing up and out.
2. Ensure the battery is centered and fits into
the electronic igniter button properly.
3. Be sure the wires are all attached to the
electronic ignition assembly behind the
control panel and the individual electrodes.
4. Inspect the electrodes to be sure they are
not coated with grease or dirt. If so, clean
with rubbing alcohol.
Ifyou hear a clickingsound, then:
1.1nspect the electrodesto be sure they
are not coated with grease and dirt.
Clean with rubbing alcohol.
2.Inspect the distancefrom the electrode
to the burner. Itshould be 118 to 114
inch from the main burner and 118 to
3116 inch from the side burner.
Question:
Sometimes I hear a humming sound
coming from my regulator. What
causes this?
Answer:
The humming sound is gas flowing
through the regulator. This is more likely
to occur in periods of high gas flow. A low
volume of sound is normal and will not
interfere with the operation of your grill.
Question:
My grill has a low flame on some
burners, or some burners will not
light at all, What can cause this?
Answer
This can be caused by the flow limiting
device, which is generally triggered by a
sudden change in pressure. Opening
the tank valve too fast or shutting the
burners off using the tank valve can
cause this. To reset:
1. Close the LP tank valve and
disconnect the regulator
assembly from the tank.
2. Let the LP tank sit for 10
minutes.
3. Open all burner control knobs,
including the side burner, to "HI"
at the same time.
4. Close all burner control knobs.
S. Reconnect the gas regulator to
the LP tank.
6. Follow the burner lighting
procedures and lightthe burner
farthestfrom the LP tank.
Question:
Where do I use my grill for safer
operation and better performance?
Answer:
Strong winds and low temperatures can
affect the heating and performance of
your gas grill so factor in these elements
when positioning your grill outdoors for
cooking.
Use your grill at least 2 feet away from
any wall or surface.