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Find Replacement BBQ Parts for 20,308 Models. Repair your BBQ today.
TROUBLESHOOTING
WHEN TO LOOK FOR SPIDERS
You should inspect the burners at least twice a
year or immediately after any of the following
conditions occur:
1. The smell of gas in conjunction with burner
flames appearing yellow.
2. The grill does not reach temperature.
3. The grill heats unevenly.
4. The burners make popping noises.
WARNING
Spiders and insects can nest inside the burners
of the grill and disrupt gas flow. This very
dangerous condition could cause a fire behind
the valve panel, thereby damaging the grill and
making it unsafe for operation.
Inspect the grill at least twice a year.
BEFORE CALLING FOR SERVICE
If the grill does not function properly, use the following checklist before contacting your dealer for service. You
may save yourself the cost of a service call.
PROBLEMS WHAT TO DO
Grill will not light when the control
knob is rotated.
• Check to see if the liquid propane cylinder is empty.
• Clean wire(s) and/or electrode with rubbing alcohol and a
clean swab. Wipe with a dry cloth.
• Make sure the wire is connected to the electrode assembly.
• Check to see if the other burners operate. If so, check the gas
orifice on the malfunctioning burner for an obstruction.
• Replace the battery.
Burner flame is yellow or orange
in conjunction with gas odor.
• Call customer service at 1-800-554-5799.
Low heat with the control knob on
the “HI” setting.
• Check to see if the fuel hose is bent or kinked.
• Make sure the grill area is clear of dust.
• Check your gas regulator and pressure.
• Make sure the burner and orifice are clean.
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