Jackson PG-50403SRL Gas Grill User Manual


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TROUBLE SHOOTING
SPIDER AND INSECT WARNING
Spiders and insects can nest in the burners after storing, these nest can cause fires inside the tube or
beneath the grill. This is very dangerous condition. So always clean the burners before use after storing.
WHEN TO LOOK FOR SPIDERS
Inspect the burners at least once a year or immediately in case any of the following conditions occur:
1. Yellow flame with insects burning smell.
2. Temperature can’t rise.
3. Heats unevenly.
4. The burners make popping noises.
BEFORE CALLING FOR SERVICE
Inspect according to following trouble shooting before contact our service center.
TROUBLE SHOOTING
PROBLEMS POSSIBLE CAUSE SOLUTIONS
Electrode deposited with cooking
residues
Use clean swab and alcohol to clean.
Electrode damaged Replace.
Electrode wires are loose or fall off
Reconnect or replace with new electrode
assembly with wires.
Orifice blocked Check the orifice for blockage.
Burner won’t light after
turning and pushing the
knobs
Wire is shorting
Replace with new electrode assembly with
wires.
No gas Open the LP tank valve / Replace LP tank valve
Gas flow is not smooth Clear burner tubes
Burner can’t light by
match
Incorrect assembly between burner and
valve
Re-assemble
Yellow or orange flame
with gas odor
Incomplete combustion Call our customer service center.
Gas hose bent or kinked Smooth out the hose.
Burner or orifice blocked. Clear blockage.
Low gas pressure Call the gas dealer.
Low heat with knob in
“HI” position.
Grill not preheated Preheat the grill for 15 minutes.
Excessive meat fat Cut off fat before grilling.
Temp. too high Adjust
Flare-up
Grease deposit Clean
Flame out High winds Find a less windy place.
Flame lifting Too high of a gas pressure Call the gas dealer.
Flashback Burner port blocked Clean burner port.
Turn off knobs and LP tank valve. Leave lid
open and let fire burn out. Clean the grill after
cooling.
Grease fire Grease accumulated in food
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