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18 www.ducane.com
TROUBLESHOOTING
PROBLEM CHECK and CURE IMPORTANT
IGNITION SYSTEM
Be sure that there is gas flow to the burners by attempting to match light your burners.
If match lighting is successful, the problem lies somewhere in the ignition system and
will need to be checked.
MAIN GRILLING BURNERS
CAUTION: Always turn the gas supply off at the tank before
proceeding with any troubleshooting procedures.
If, for any reason, the snap ignition fails to ignite the main grilling burner(s), repeat the
lighting procedures described on the grill control panel.
WARNING: The hood must be in the full open position any
time you attempt to light your grill. Failure to open the
hood could lead to delayed ignition resulting in bodily
harm.
After shutting off the main gas supply, remove the cook grate and heat distribution
plates. Turn snap igniter counter clockwise and check if the electrode is sparking to the
igniter tube. Try the snap igniter several times.
If the main burner(s) still fails to ignite, make
sure that there is gas flowing to the burner(s)
by attempting to match light the burner(s).
If the burners will match light, then proceed
with the ignition checkout.
If for any reason the igniter system is still
inoperative, follow match lighting instructions.
WARMING DRAWER
If, for any reason, the Warming Drawer fails to operate:
1. Repeat the operating procedures described earlier.
2. Check that the grill has been plugged into an outlet with household current.
3. Check that the power to the circuit is on.
4. If the outlet is a GFCI device, check that the device has been reset.
ROTISSERIE BURNER ELECTRONIC
IGNITION
With a fresh battery installed, push electronic ignition button and check if there is a
spark between the two electrode tips. There needs to be a 1/8” to 3/16” gap between
the electrode tips. If the gap is lesser or greater, carefully bend the electrode tips until
you have the correct gap of 1/8” to 3/16”(A).
Verify that the battery is in good condition
and installed correctly. If so, try a new
battery.
If for any reason the igniter system is still
inoperative, follow match lighting instructions.
BURNERS WITH POOR FLAME
Check to be sure burner ports, shutter, end of the burner (venturi) and orifice(s) are
free of any obstructions. Also, if your grill has been stored over a prolonged period of
time, check to make sure no spiderwebs have been formed in the shutter end of the
burner (venturi) or over orifices.
On an LP grill, if an extremely low flame is present, or is hard to ignite, the
flow-limiting device may have activated. To reset the flow limiter turn all burners control
knobs to “high”. Wait at least 1 minute. Turn burner control knobs “OFF”, reconnect
the regulator to the cylinder. Turn cylinder valve on slowly. Refer to Lighting Insructions.
If you still have a poor flame, please contact
dealer for futher assistance or call Customer
Service AT 1-800-DUCANES
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our
web site. Log onto www.ducane.com.
A
Yes, you paid a lot of money for your grill, but even an expensive grill doesn’t clean
and maintain itself, and you want it to look good and function properly. That’s why
this section of your manual is so important. This section gives you the information
necessary to help you keep your grill looking new and working properly. Reading and
following the instructions in this section will make your grill investment pay off for
many years.
90-Day Grill Maintenance Schedule
It is recommended that every 90 days the following maintenance procedure is fol-
lowed, but it is absolutely necessary to perform this maintenance at least once a year.
By doing so you will extend the life of your gas grill.
Cleaning the Hood
The exterior of the hood should be maintained with a stainless steel cleaner. The inside
of the hood may be cleaned with a solution of warm water and liquid detergent to
remove any grease build-up.
IMPORTANT
• Keep appliance area clear and free from combustible materials, gasoline and other
flammable vapors and liquids at all times.
• Do not locate your grill in such a manner or otherwise obstruct the flow of combus
-
tion and ventilation air around the grill.
• As part of the normal maintenance schedule, check to be sure that all ventilation
openings are free and clear from debris.
MAINTENANCE