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Troubleshooting ( )continued
Problem
Burner(s) will not light
using ignitor.
(See Electronic Ignition
Troubleshooting also)
Burner(s) will not
match light.
Sudden drop in gas
flow or low flame.
Flames blow out.
Flare-up.
Persistent grease fire.
Flashback...
(fire in burner tube(s)).
Unable to fill LP tank.
One burner does not
light from other
burner(s).
Possible Cause
ELECTRONIC IGNITION:
“GAS ISSUES:”
• No spark, no ignition noise.
• No spark, some ignition noise.
• Sparks, but not at electrode or at full
strength.
PIEZO PUSH-BUTTON AND ROTARY:
• Push-button sticks at bottom.
• Rotary knob rotates without clicking.
• Sparking between ignitor and electrode.
• See on previous page.
• Match will not reach.
• Improper method of match-lighting.
• Out of gas.
• Excess flow valve tripped.
• Vapor lock at coupling nut/LP tank
connection.
• High or gusting winds.
• Low on LP gas.
• Excess flow valve tripped.
• Grease buildup.
• Excessive fat in meat.
• Excessive cooking temperature.
• Grease trapped by food buildup around
burner system.
• Burner and/or burner tubes are blocked.
• Some dealers have older fill nozzles
with worn threads.
• Grease buildup or food particles in
end(s) of carryover tube(s).
Prevention/Solution
• See Section I of Electronic Ignition System.
• See Section II of Electronic Ignition System.
• See Section III of Electronic Ignition System.
• Replace ignitor.
• Replace knob.
• Inspect wire insulation and proper connection. Replace wires if
insulation is broken.
• Use paper match, long-stem match (fireplace match) or match
holder (where supplied).
• See “Match-Lighting” section of Use and Care manual.
• Check for gas in LP tank.
• Turn off knobs, wait 30 seconds and light grill. If flames are still low,
turn off knobs and LP tank valve. Disconnect regulator. Reconnect
regulator and leak-test. Turn on LP tank valve, wait 30 seconds and
then light grill.
• Turn off knobs and LP tank valve. Disconnect coupling nut from
tank. Reconnect and retry.
• Turn front of grill to face wind or increase flame height.
• Refill LP tank.
• Refer to “Sudden drop in gas flow” above.
• Clean burners and inside of grill/firebox.
• Trim fat from meat before grilling.
• Adjust (lower) temperature accordingly.
• Turn knobs to OFF. Turn gas off at LP tank. Leave lid in position and
let fire burn out. After grill cools, remove and clean all parts.
• Turn knobs to OFF. Clean burner and/or burner tubes. See burner
cleaning section of Use and Care manual.
• The worn nozzles don’t have enough “bite” to engage the valve. Try
a second LP dealer.
• Clean carry-over tube(s) with wire brush.
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