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If You Have a Warranty Claim
If you believe you have a defective product, please call
Calphalon Consumer Relations at 1-800-809-PANS
(7267) or send the product via pre-paid freight, with a
letter explaining the defect, to:
Calphalon Consumer Relations
315 Matzinger Road - Bldg. C
Toledo, OH 43612
All items must be shipped freight pre-paid. Please use
a package delivery service able to track and/or insure
your return items – we recommend UPS
™
or FedEx
®
ground service. All appliances confirmed as defective
(as described) will be replaced, free of charge, with an
identical item or, if the item is no longer available, with
a comparable product. Warranty replacements will be
processed within 10 -15 business days after receipt.
Please call Calphalon Consumer Relations at
1-800-809-PANS (7267) if you have additional questions.
Customer Service
We at Calphalon want to hear from you. If you have a
question, comment, or a recommendation that will help us help
you, please contact us via our website, phone, fax or mailing
address.
Website: calphalon.com
Toll-Free Phone: 1-800-809-PANS (7267)
(Business Hours: 8:00am – 5:00pm EST, Monday-Friday)
Email: consumerrelations@calphalon.com
Fax: 419-666-2859
Write To Us: Consumer Calphalon Relations
P.O. Box 583
Toledo, OH 43697
(Please, DO NOT send returns to this address.)