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Find Replacement BBQ Parts for 20,308 Models. Repair your BBQ today.
TROUBLESHOOTING
Problem
Possible Cause
Solution
Burner will not light
using the ignitor
Burner not assembled cor-
rectly
Not pausing long enough
before clicking the Igniter
Button
No spark
LP gas cylinder is empty
Coupling nut is not fully con-
nected to regulator
Excess flow valve tripped in
regulator
Obstructions in burner
Electrode and burner are wet
Wire is loose or disconnected
Wire is shorting (sparking
between ignitor wire and
electrode
Burner not assembled cor-
rectly
LP gas cylinder is empty
Excess flow valve tripped in
regulator
Coupling nut is not fully con-
nected to regulator
Obstructions in burner
See Assembly Instructions for installing the Burner.
When lighting the Burner, push-in and turn control panel knob
counter-clockwise to the high position. Pause 4 seconds, then
push in Igniter button several times so that it clicks each time.
Gas collector tab is bent (making too large or small of a gap
between electrode and tab). By hand, bend gas collector tab
back within a maximum of 3/16” gap to electrode. See page 16
Fig. 1 for details.
Take LP gas cylinder to licensed LP gas supplier to be refilled
Tighten coupling nut by hand about one-half to three quarters
additional turn. Do not use tools.
Turn control knobs to “off” position and turn LP gas cylinder
handle clockwise until it stops. Wait five minutes. Relight LP
gas grill. If flame remains to be low, turn off gas at cylinder and
grill. Disconnect the regulator from the LP gas cylinder.
Reconnect the regulator to the LP gas cylinder. Perform a leak
test. Relight grill. This will reset the excess flow valve.
Clean burner (See Burner Maintenance in Care and
Maintenance section of this manual)
Dry electrode with clean cloth
Reconnect the wire
Replace ignitor wire/electrode assembly (Call the Customer
Service Department)
See Step 8 - Install Burner page of the Assembly Instructions
Take LP gas cylinder to licensed LP gas supplier to be refilled
Turn control knobs to “off” position and turn LP gas cylinder
handle clockwise until it stops. Wait five minutes. Relight LP
gas grill.
Tighten coupling nut by hand about one-half to three quarters
Clean burner (See Burner Maintenance in Care and
Maintenance section of this manual)
Burner will not light
using a match
37