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Find Replacement BBQ Parts for 20,308 Models. Repair your BBQ today.
31
Troubleshooting
Problem
Burners will not light
using a match
Low flame or low heat
Flames blow out
Possible Cause
Regulator coupling nut is not
fully connected to LP cylinder
LP-Excess flow valve tripped in
regulator
Vapor lock in connections
Obstructions in Burners
Wet Electrodes and Burners
Wire loose or disconnected
Wire shorting (sparking
between Igniter and Electrode)
Burners not assembled correctly
LP Gas Cylinder is empty
LP-Excess flow valve tripped in
regulator
Regulator Coupling nut is
not fully connected to LP Gas
Cylinder
Obstructions in Burners
LP-gas in LP Gas Cylinder is low
Excess flow valve tripped in
regulator
High or gusting winds
Gas in LP cylinder is low
Excess flow valve tripped
Solution
Tighten coupling nut by hand about one-half to three quar-
ters additional turn. Do not use tools.
Turn Control Knobs to “Off” position and turn LP Gas Cyl-
inder handle clockwise until it stops. Wait five minutes. Relight
LP gas grill. If flame continues to be low, turn off gas at LP Gas
Cylinder and grill. Disconnect the regulator from the LP Gas
Cylinder. Reconnect the regulator to the LP Gas Cylinder. This
will reset the excess flow valve Perform a leak test. Relight grill.
Clean the Burners. See “How to Clean Burners” in Care
and Maintenance.
Dry Electrode with clean cloth. Air dry or use blow dryer.
Reconnect the wire.
Replace Igniter Wire/Electrode assembly.
(Call the Customer Service Department)
See re-assembly after cleaning in Care and Maintenance.
Take LP Gas Cylinder to licensed LP gas supplier to be refilled.
Turn Control Knobs to “Off” position and turn LP Gas Cyl-
inder handle clockwise until it stops. Wait five minutes. Relight
LP gas grill. If flame continues to be low, turn off gas at LP Gas
Cylinder and grill. Disconnect the regulator from the LP Gas
Cylinder. Reconnect the regulator to the LP Gas Cylinder. This
will reset the excess flow valve Perform a leak test. Relight grill.
Tighten Regulator Coupling nut by hand about one-half to
three quarters additional turn. Do not use tools.
See “How to Clean Burners” in Care and Maintenance.
Check LP Gas Cylinder. Refill if necessary.
Turn Control Knobs to “Off” position and turn LP Gas Cyl-
inder handle clockwise until it stops. Wait five minutes. Relight
LP gas grill. If flame continues to be low, turn off gas at LP Gas
Cylinder and grill. Disconnect the regulator from the LP Gas
Cylinder. Reconnect the regulator to the LP Gas Cylinder. This
will reset the excess flow valve Perform a leak test. Relight grill.
Turn front of grill away from wind or increase flame height.
Check LP Gas Cylinder. Refill if necessary.
See “Low flame” problem above.