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Find Replacement BBQ Parts for 20,308 Models. Repair your BBQ today.
30
Emergencies
Problem
Gas leaking from
cracked/cut/burned hose
Gas leaking from
LP Gas Cylinder
Gas leaking from LP Gas
Cylinder valve
Gas leaking between
LP Gas Cylinder and regula-
tor connection
Fire coming through Control
Panel
Grease fire or excessive
flames above cooking surface
Flashback (Fire in or around
Venturi tubes)
Possible Cause
Damaged hose
Mechanical failure due to rust
or mishandling
Failure of valve from mishan-
dling or mechanical malfunc-
tion
Improper installation, con-
nection not tight, failure of
seal on LP Gas Cylinder valve
Fire in or around Venturi tube
section of Burner
Too much grease build-up in
Burner section
Clogged or blocked Venturi
tube
Solution
Turn off gas at the LP Gas Cylinder. Replace valve/hose
regulator before continuing use.
Replace LP Gas Cylinder.
Turn off LP Gas Cylinder valve. Return Cylinder to
gas supplier.
Turn off LP Gas Cylinder valve. Re-install correctly or
tighten coupling nut. Replace Cylinder if seal is dam-
aged. See “Leak Test” and “Connecting Regulator
to LP Gas Cylinder” sections.
If you can safely reach the Control Panel, turn off Control
Knobs, then close the LP Gas Cylinder valve. Once fire
is out and grill has cooled off, remove Burner(s) and
inspect for blockage from spider webs/insect nests or
rust. See “How to Clean Burners” section. Replace
any damaged parts.
Turn off Control Knobs and LP Gas Cylinder valve.
Once fire is out and grill has cooled off. Clean residual
food particles and excess grease from inside firebox
area, grease cup, and other surfaces.
If you can safely reach the Control Panel, turn Control
Knobs to “Off,” then close the LP Gas Cylinder valve.
Clean Burner and Venturi tubes. See “How to Clean
Burners” section.
Troubleshooting
Problem
Burners will not light using
the ignitor
Possible Cause
Burners not assembled correctly
Not holding ignitor switch long
enough for pulse spark
No spark, electrode cracked,
broken or loose.
LP gas cylinder is empty
Solution
See re-assembly after cleaning in
“Care and Maintenance.”
When lighting the first (LEFT MOST) Burner, push Control
Knob in and turn counterclockwise to the “High” position.
Depress the Igniter Button until the Burner lights.
1. Make sure all the wires are connected and to the right
terminals.
2. If Electronic, check the battery. Make sure it is pushed in
the holder.
3. Gas collector tab is bent (making too large or small of
a gap between the Electrode and tab). By hand, bend
gas collector tab back within a maximum of 3/16” gap
to Electrode. (Page 19)
4. Tighten Electrode mounting screws.
5. Replace damaged Electrodes.
Take LP Gas Cylinder to licensed LP gas supplier to be refilled.