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21
Troubleshooting
PROBLEM CHECK CURE
Burners burn with a yellow or orange fl ame, in
conjunction with the smell of gas.
Inspect Spider / Insect Screens for possible
obstructions. (Blockage of holes.)
Clean Spider / Insect Screens. (See Section “Annual
Maintenance”)
Symptoms:
Burners do not light. -or- Burners have a small
fl ickering fl ame in the HIGH position. -or-
Barbecue temperature only reaches 250˚F (121˚C)
to 300˚ F (148˚C) in the HIGH position.
The excess fl ow safety device, which is part of the
barbecue to cylinder connection, may have activated.
To reset the excess fl ow safety device turn all burner control
knobs and the cylinder valve OFF. Disconnect the regulator from
the cylinder. Turn burner control knobs to HIGH. Wait at least 1
minute. Turn burner control knobs OFF. Reconnect the regulator
to the cylinder. Turn cylinder valve on slowly. Refer to “Lighting
Instructions”.
Burner does not light, or fl ame is low in HIGH
position.
Is LP fuel low or empty? Refi ll LP cylinder.
Is fuel hose bent or kinked? Straighten fuel hose.
Does the outside burner light with a match? If you can light the outside burner with a match, then check the
ignition system.
Experiencing fl are-ups:
Are you preheating barbecue in the prescribed
manner?
All burners on high for 10 to 15 minutes for preheating.
Are the cooking grates heavily coated with burned-on
grease?
Clean thoroughly. (See Section “Cleaning”)
Is the bottom tray “dirty” and not allowing grease to
fl ow into catch pan?
Clean bottom tray
Burner fl ame pattern is erratic. Flame is low when
burner is on HIGH. Flames do not run the whole
length of the burner tube.
Are burners clean? Clean burners. (See Section “Maintenance”.)
Inside of lid appears to be “peeling.” (Resembles
paint peeling.)
The lid is Cast Aluminum, not paint. It cannot “peel”.
What you are seeing is baked on grease that has
turned to carbon and is fl aking off.
THIS IS NOT A DEFECT.
Clean thoroughly. (See Section “Cleaning”.)
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web
site. Log onto www.weber.com
®
.