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Find Replacement BBQ Parts for 20,308 Models. Repair your BBQ today.
TROUBLE SHOOTING
CHECK LIST
PROBLEMS WHAT TO DO
Grill won’t light when the
control knob is rotated.
Check to see if LP tank is empty.
Clean wire(s) and/or electrode by rubbing with alcohol and
clean swab.
Wipe with dry cloth.
Make sure the wire is connected to electrode assembly.
Do other burners on the unit operate?
Check to see if other burners operate. If so, check the gas
orifice on the malfunctioning burner for an obstruction.
Burner flame is yellow or
orange, in conjunction with the
odor of gas.
Call our customer service line 1-800-913-8999.
Low heat with knob in “HI”
position.
Is the fuel hose bent or kinked?
Is the grill in a dusty area?
Is there adequate gas supply available?
If it is only one burner that appears low, does the orifice or
burner need cleaning?
Is the gas supply, or gas pressure low?
Is the grill being preheated for 15 minutes?
1-800-790-1299.
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