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NAPOLEON products are designed with superior components and materials, and are assembled by trained
craftsmen who take great pride in their work. The burner and valve assembly are leak tested and test-fired
at a quality test station. This grill has been thoroughly inspected by a qualified technician before packaging
and shipping to ensure that you, the customer, receive the quality product you expect from NAPOLEON.
We at Napoleon are dedicated to you, “our valued customer”. It is our goal to provide you with the
neccessary tools to make this an unforgetable grilling experience. This manual is provided to assist you in
assuring your new grill is assembled, installed, maintained and cared for properly. It is important to read
and understand this entire manual before operating your new grill to ensure you fully understand all safety
precautions and features your grill has to offer. By carefully following the instructions inside this manual you
will enjoy years of trouble free grilling. For whatever reason if we fail to meet your expectations please call
our customer service department at 1-866-820-8686 between 9 AM and 5 PM (eastern standard time) or visit
our website.
THANK YOU FOR CHOOSING NAPOLEON
NAPOLEON GAS GRILL PRESIDENT'S LIMITED LIFETIME WARRANTY
NAPOLEON warrants the following materials and workmanship in your new NAPOLEON gas grill against
defects for as long as you own the gas grill. This covers: aluminum castings (excluding paint), LUXIDIO trays,
wheels, knobs, stainless steel burners, stainless steel lid inserts, and lid handles. Subject to the following
conditions. During the first five years NAPOLEON will provide replacement parts at our option free of charge.
From the sixth year to lifetime NAPOLEON will provide replacement parts at 50% of the current retail price.
Components such as stainless steel sear plates, stainless steel cooking grids, igniters (excluding batteries),
temperature gauges and brass valves are covered and NAPOLEON will provide parts free of charge during the
first two years of the limited warranty.
Components such as regulators, casters, warming racks, hoses and connectors, fasteners and accessories
are covered and NAPOLEON will provide parts free of charge during the first year of the limited warranty.
NAPOLEON shall not be liable for any transportation charges, labour costs or export duties.
CONDITIONS AND LIMITATIONS
"NAPOLEON warrants its products against manufacturing defects to the original purchaser only (ie., the individual or legal entity (registered customer) whose
name appears on the warranty registration card filed with NAPOLEON), provided that the purchase was made through an authorized NAPOLEON dealer and is
subject to the following conditions and limitations:"
This factory warranty is non-transferable and may not be extended what-so-ever by any of our representatives.
The gas grill must be installed by a licenced, authorized service technician or contractor. Installation must be done in accordance with the installation
instructions included with the product and all local and national building and fire codes.
This limited warranty does not cover damages caused by misuse, lack of maintenance, grease fires, hostile environments, accident, alterations, abuse or
neglect and parts installed from other manufacturers will nullify this warranty.
This limited warranty further does not cover any scratches, dents, painted finishes, corrosion or discolouring by heat, abrasive and chemical cleaners, nor
chipping on porcelain enamel parts, nor any components used in the installation of the gas grill.
Should deterioration of parts occur to the degree of non-performance within the duration of the warranted coverage, a replacement part will be provided.
In the first year only, this warranty extends to the replacement of warranted parts which are defective in material or workmanship provided that the product has
been operated in accordance with the operation instructions and under normal conditions.
After the first year, with respect to this President's Limited Lifetime Warranty NAPOLEON may, at its discretion, fully discharge all obligations with respect to
this warranty by refunding to the original warranted purchaser the wholesale price of any warranted but defective part(s).
NAPOLEON will not be responsible for the installation, labour or any other costs or expenses related to the re-installation of a warranted part, and
such expenses are not covered by this warranty.
Notwithstanding any provision contained in this President's Limited Lifetime Warranty NAPOLEON's responsiblity under this warranty is defined as above and
it shall not in any event extend to any incidental, consequential, or indirect damages.
This warranty defines the obligation and liability of NAPOLEON with respect to the NAPOLEON gas grill and any other warranties expressed or implied with
respect to this product, its components or accessories are excluded.
NAPOLEON neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this product. NAPOLEON
will not be responsible for: over firing, blow outs caused by environmental conditions such as strong winds, or inadequate ventilation.
Any damages to the gas grill due to weather damage, hail, rough handling, damaging chemicals or cleaners will not be the responsibility of NAPOLEON.
The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from NAPOLEON. The warranty
registration card must be returned within fourteen days to register the warranty or you can register on-line at www.napoleongrills.com.
NAPOLEON reserves the right to have its representative inspect any product or part prior to honouring any warranty claim.
NAPOLEON shall not be liable for any transportation charges, labour costs, or export duties.