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35
Problem Possible Cause Corrective Action
Burner blows out
1. LP tank is empty.
2. Burner is not aligned with
the control valve.
3. Gas supply is not sufficient.
1. Refill the LP Tank.
2. Install the burner correctly.
3. Check the gas supply hose and make
sure there are no leaks and no knots.
Low heat with the
knob in “HI”
position
1. Low heat is found in natural gas
models.
2. Ports are blocked.
3. LP tank has run out.
1. This model is set for 7 in. natural
gas usage. Please check your
natural gas supply system to
have correct gas pressure.
Regulator is not needed for NG
model.
Check the orifice if you installed
NG nozzles.
2. Clear ports of any obstructions.
3. Refill the LP tank.
Low heat, natural gas
Gas pressure is significantly
affected by gas line and
length of gas line from house
gas line.
Check your gas line and make
corrections by following the chart
below.
From House to Grill
Distance Tubing Size
Up to 25 ft.
3/8 in. diameter
26 -50 ft. 1/2 in. diameter
51 -100 ft.
2/3 in. of run 3/4 in.
1/3 in. of run 1/2 in.