Special offers from our partners!
Find Replacement BBQ Parts for 20,308 Models. Repair your BBQ today.
Question:CanIconvertmyKenmoregasgrillfrom
onefueltypetoanother?
Answer:YourKenmoregasgrillismanufacturedto
exactspecificationsandisapprovedbytheCanadian
StandardsAssociation(CSA)forLPgasuseonly.For
yourownsafety,conversionkitsarenotavailableand
anyattempttoconvertyourgrillfromLPgastoNatural
Gaswillvoidyourproductwarranty.
Question:Whydoesn'tthehoseandregulatorassem-
blysuppliedwithmynewKenmoregrillfittheolderLP
gastankI'veusedforyears?
Answer:TheU.S.Governmentregulatesgasappliances
andLPgastanks.Whenevernewregulationsarepassed
theLPgastankfittingsarealtered.Ifyourtankdoesnot
fitthehoseandregulatorsuppliedwithyournewgrill,the
tankisoutdatedandmustbereplaced.
Question: What can cause grill parts to rust and what
affect does it have on the grill materials.
Answer: Rusting is a natural oxidation process and may
appear on cast-iron and steel parts. Rust will not affect
the short term performance of your grill or affect the taste
of your foods.
Stainless steel grill parts will not rust. However, weather-
ing and extreme heat can cause stainless steel Lid
surfaces to turn tan color. This is discoloration, not rust.
Question: How can I minimize the risk of rust or
stainless steel discoloration?
Answer: To protect against the natural rusting process,
the Grill Bowl, Burners, Cooking Grids and Flame Tamers
have a porcelain finish. However, dropping, scraping or
scratching these items will damage the porcelain finish
and allow rusting. We recommend you "season" these
items before and after each use. Consistent seasoning
will help deter rusting and will create an easy to clean
cooking surface.
Weathering and extreme heat can cause exterior
stainless steel surfaces to turn tan in color - which is
not to be confused with rust. Machine oils used in the
manufacturing process of stainless steel can also
cause this tanning color. After removing the protective
PVC film from your Grill Lid use a Stainless Steel
Cleaner to polish the inside and outside of your grill
Lid. Never use abrasive cleaners or scrubbers. Follow
the easy "Cleaning Exterior Stainless Steel Surfaces"
procedures found in this Owner's Manual.
Question: How do I season Cast Iron?
Answer: Before and after each cookout, apply a thin
layer of cooking oil, spray or vegetable shortening to
each Cooking Grid and optional cast-iron accessory. Be
sure to coat the entire surface including edges and any
areas with chipped porcelain. Insert the Cooking Grids
and accessories into your grill and warm 2 to 3 minutes.
Question: Sometimes my grill does not light when I
push the Ignition Button. Why?
Answer: Refer to the Lighting Instructions in this
Owner's Manual. Also check these common causes:
• Ignition AA battery may need replacing.
• Ignition wires may be loose. Remove the AA battery,
inspect the Ignitor Junction Box found behind the
Control Panel, and connect any loose wires.
Question: What is the best way to protect my new
Kenmore gas grill from the weather?
Answer: A good quality grill cover should be used to
protect your grill when not in use. Kenmore Grill Cover
# 15812 is made to fit this particular grill model. Also,
follow the cleaning and maintenance instructions in this
Owner's Manual on a timely basis, and your new grill wilt
give you years of enjoyment.
Question: Where can I buy replacement parts?
Answer: For the repair or replacement parts you need
call 6 am - 11 pm CST, 7 days a week 1-800-366-
PART (1-800-366-7278). Use only Sears authorized
parts. The use of any part that is not Sears authorized
can be dangerous and will also void your product
warranty. You will need your model number and serial
number to order parts.
Question: Are the serial and model numbers of my
grill listed somewhere for future reference?
Answer: This information is listed on a silver label found
on the right side of your Grill Head under the Side Shelf.
Question: Sometimes I hear a humming sound
coming from my regulator. What causes this?
Answer: The humming noise is actually the gas
flowing through the regulator. A low volume of noise is
perfectly normal and will not interfere with the opera-
tions of the grill. If humming noise is loud and exces-
sive you may need to purge air from the gas line or
reset the regulator excess gas flow device. Note: This
purging procedure should be done every time a new LP
gas tank is connected to your grill. For help with this
procedure refer to page 18, step 4, or call the
Customer Service Helpline at the number shown
below.
21