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Question:
Can Iconvert my grill from one fuel type to another in
other words from LPG to NG or vice versa?
Answer:
No, your gas grill is manufactured to exact specifications
and is certified for LPG (Liquid Propane Gas) or NG
(Natural Gas) use only. For your safety, conversion kits
are not available, nor will we sell or otherwise provide
parts or information to be used to convert your grill. Any
attempt to convert your grill is dangerous and will void
your warranty.
Question:
Are the serial and model numbers of my grill listed
somewhere for reference?
Answer:
The serial and model numbers are listed on a silver
CSA label placed on the grill. Depending on the grill
model the silver CSA label will be located on the left or
right side bowl panel underneath the side shelf,
underneath the right side of the control panel, outside
left or right of control panel or on the back of the grill
cabinet.
Question:
My grill will not light properly. Why?
Answer:
Always light the main Burner farthest from the fuel
source first. This will draw gas across the manifold
helping prevent air pockets which obstruct gas flow and
prevent proper grill lighting. Also try this procedure:
1. Turn gas off at source and turn Control Knobs OFF.
Wait at least 5 minutes for gas to clear, then retry.
2. If your grill still fails to light, check gas supply and
connections.
3. Repeat lighting procedure.
If your grill still fails to operate, turn the gas off at
source, turn the Control Knobs to OFF and refer to the
Troubleshooting Section for more tips, or call the Grill
information Center.
Question:
If my ignitor or battery is not working how can I light
my grill manually? And - Why would I need the silver
lighting stick that hangs from the side of my grill?
Answer:
If your ignition fails to work or your battery needs
replacing, you can light your grill through the Lighting
Hole on the side of the grill bowl using the Manual
Lighting Stick that hangs from the side of your grill. The
Lighting Stick is designed to hold a paper match and
allows you to safely insert a match through the Lighting
Hole without getting close to the Burner. Never remove
the Cooking Grids or Heat Diffuser and attempt to
light the grill from above. To light your gas grill
manually, insert a paper match into the Manual
Lighting Stick and follow steps 1 through 6 of the Basic
Lighting Procedures. Then, light the match and place it
through the Lighting Hole on the right side of the
grill (location of hole varies by grill model). Turn the
nearest main Burner Control Knob to the High setting
to release gas. The Burner should light immediately.
Question:
Sometimes I hear a humming sound coming from my
regulator. What causes this?And- My grill has a low
flame and sometimes will not light. Why?
Answer:
The humming sound is gas flowing through the regulator.
A low volume of sound is normal and will not interfere
with the operation of your grill. Loud or excessive regulator
humming and/or low flow and intermittent lighting may
be caused by the regulator's excess gas flow device.
Opening the tank valve all the way or too quickly is what
triggers the regulator's safety device to restrict gas flow,
preventing excess gas flow to your grill. Lighting the main
Burner farthest from the fuel source every time will help
eliminate air pockets in the manifold. Note: This
procedure should be done every time a new LP Gas
tank is connected to your grill.
[] Turn all Control Knobs to the OFF position.
[] Turn off the LP Gas tank at the tank valve.
[] Disconnect regulator from LP Gas tank.
[] Let unit stand for 5 minutes.
[] Reconnect regulator to the LP Gas tank.
[] Open grill Lid (or Side Burner Lid if you are lighting
the Side Burner).
[] Turn the tank valve slowly 1/4of one turn.
[] Light middle main Burner farthest from fuel source.
[] Turn the tank valve slowly one more _X of one turn
for ½ of one complete turn.
[] Continue to light Burners moving towards the tank.
[] Do not turn tank valve more than ½ of one turn.
Question:
Where do I use my grill for safer operation and better
performance?
Answer:
[] Strong winds and low temperatures can affect the
heating and performance of your gas grill so factor
in these elements when positioning your grill
outdoors for cooking.
[] In windy conditions, always position the front of
grill to face oncoming wind to reduce smoke and
heat blowing in your face and prevent potential
hazards to self and grill.
[] Use your grill at least 3 feet away from any wall or
surface.
[] Use your grill at least 3 feet away from
combustible objects that can melt or catch fire
such as vinyl or wood siding, fences and
overhangs) or sources of ignition including pilot
lights on water heaters and live electrical
appliances.
[] Never use your gas grill in a garage, porch, shed,
breezeway or any other enclosed area.
[] Never obstruct the flow of ventilation air around
your gas grill housing.
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