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25
TROUBLESHOOTING (continued)
Problem
Possible Cause
Prevention / Solution
Burner(s) will not light
using ignitor.
Wire and/or electrode
covered with cooking residue.
Wires are loose or
disconnected.
Wires are shorting (sparking)
between ignitor and electrode.
Dead battery.
Faulty electronic ignition
circuit.
Sparking somewhere other
than between burner and
electrode.
Clean wire and /or electrode with rubbing alcohol and
clean swab.
Reconnect wires or replace electrode /wire assembly.
Replace ignitor wire /electrode assembly.
Replace with a new alkaline battery.
See Troubleshooting Integrated Electronic Ignition
section.
Inspect wire insulation and proper connections. Replace
wires if insulation is broken.
Burner(s) will not
match light.
See “GAS ISSUES” on previous
page.
Improper method of
match-lighting.
See “Match-Lighting” section of Use and Care manual.
Sudden drop in gas
flow or low flame.
Out of gas.
Excess flow valve tripped.
Vapor lock at coupling nut /
LP tank connection.
Check for gas in LP tank.
Turn off knobs, wait 30 seconds and light grill. If flames
are still low, turn off knobs and LP tank valve. Disconnect
regulator. Reconnect regulator and leak-test. Turn on LP
tank valve, wait 30 seconds and then light grill.
Turn off knobs and LP tank valve. Disconnect coupling
nut from tank. Reconnect and retry.
Flames blow out.
High or gusting winds.
Low on LP gas.
Excess flow valve tripped.
Turn front of grill to face wind or increase flame height.
Refill LP tank.
Refer to 〝Sudden drop in gas flow〞above.
Flare-up.
Grease buildup.
Excessive fat in meat.
Excessive cooking
temperature.
Clean burners and inside of grill / firebox.
Trim fat from meat before grilling.
Adjust (lower) temperature accordingly.
Persistent grease fire.
Grease trapped by food
buildup around burner system.
Turn knobs to OFF. Turn gas off at LP tank. Leave lid in
position and let fire burn out. After grill cools, remove
and clean all parts.
Flashback…
(Fire in burner
tube(s)).
Burner and /or burner tubes
are blocked.
Turn knobs to OFF. Clean burner and /or burner tubes.
See burner cleaning section of Use and Care manual.
Unable to fill LP tank.
Some dealers have older fill
nozzles with worn threads.
The worn nozzles don’t have enough 〝bite〞to engage
the valve. Try a second LP dealer.
One burner does not
light from other
burner(s).
Grease buildup or food
particles in end(s) of carryover
tube(s).
Clean carry-over tube(s) with wire brush.