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24
EMERGENCIES: If a gas leak cannot be stopped, or a fire occurs due to gas leakage, call the fire department.
Emergencies
Possible Cause
Prevention / Solution
Gas leaking from
cracked/cut /burned
hose.
Gas leaking from LP
cylinder.
Gas leaking from LP
cylinder valve.
Gas leaking between
LP cylinder and
regulator connection.
Fire coming through
control panel.
Grease fire or
continuous excessive
flames above
cooking surface.
Damaged hose.
Mechanical failure due to
rusting or mishandling.
Failure of cylinder valve from
mishandling or mechanical
failure.
Improper installation,
connection not tight, failure of
rubber seal.
Fire in burner tube section of
burner due to blockage.
Too much grease building in
burner area.
Turn off gas at LP cylinder or at source on natural gas
systems. If anything but burned, replace
valve/hose/regulator. If burned, discontinue use of
product until a plumber has investigated cause and
corrections are made.
Replace LP cylinder.
Turn off LP cylinder valve. Return LP cylinder to gas
supplier.
Turn off LP cylinder valve. Remove regulator from
cylinder and visually inspect rubber seal for damage.
See LP cylinder Leak Test and Connecting Regulator to
the LP Cylinder.
Turn off control knobs and LP cylinder valve. Leave lid
open to allow flames to die down. After fire is out and
grill is cold, remove burner and inspect for spider nests
or rust. See Natural Hazard and Cleaning the Burner
Assembly pages.
Turn off control knobs and LP cylinder valve. Leave lid
open to allow flames to die down. After cooling, clean
food particles and excess grease from inside firebox
area, grease tray, and other surfaces.
TROUBLESHOOTING:
Problem
Possible Case
Prevention / Solution
Burner(s) will not light
ignitor.
Continued on next
page.
GAS ISSUES:
Trying to light wrong burner.
Burner not engaged with
control valve.
Obstruction in burner.
No gas flow.
Vapor lock at coupling nut to
LP cylinder.
Coupling nut LP cylinder valve
not fully connected.
ELECTRICAL ISSUE
Electrode cracked or broken or
sparks somewhere other than
tip.
Electrode tip not in proper
position.
See instructions on control panel and in Use and Care
section.
Make sure valves are positioned inside of burner tubes.
Ensure burner tubes are not obstructed with spider webs
or other matter. See cleaning section of Use and Care.
Make sure LP cylinder is not empty. If LP cylinder is not
empty, refer to “Sudden drop in gas flow”.
Turn off knobs and disconnect coupling nut from LP
cylinder. Reconnect and retry.
Turn the coupling nut approximately one-half to
three-quarters additional turn until solid stop. Tighten by
hand only- do not use tools.
Replace electrode(s).
Main Burners:
Tip of electrode should be pointing toward gas port
opening on burner. The distance should be 1/8” to 3/16”.
Adjust if necessary.
Side Burner:
Tip of electrode should be pointing toward gas port
opening on burner. The distance should be 1/8” to 3/16”.
Adjust if necessary.