Filter
Top Products
Special offers from our partners!
Find Replacement BBQ Parts for 20,308 Models. Repair your BBQ today.
4
Before
using your
grill or
cooktop
Read this manual carefully. It is intended to help
you operate and maintain your new grill or
cooktop properly.
Keep it handy for answers to your questions.
If you don’t understand something or need more
help, there is a list of toll-free consumer service
numbers included in the back section of this
manual.
OR
Visit our Website at: monogram.com
Write
down the
model &
serial
numbers
On 12" cooktops you will find them on a label
in the rear of the burner box below the burner
grates or on the bottom panel of the grill head.
See features page for location.
On 54", 42" and 30" built-in and free-standing
models, you will find them on the bottom
of the drip tray or behind the control panel.
These numbers are also on the Consumer
Product Ownership Registration Card.
Before sending in the registration card,
please write these numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or
service calls concerning your grill or cooktop.
If you
received a
damaged
grill or
cooktop
Immediately contact the dealer (or builder)
that sold you the grill or cooktop.
Save time
& money
Before you request service, check the Problem
Solver in the back of this manual.
It lists causes of minor operating problems
that you can correct yourself.
If you
need
service
To obtain service, see the Consumer Services
page in the back of this manual.
We are proud of our service and want you to be
pleased. If for some reason you are not happy
with the service you receive, here are steps to
follow for further help.
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
NEXT, if you are still not pleased, write all
the details—including your phone number—to:
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
Consumer Information
Professional Outdoor Grills & Cooktops