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Troub les hooting
These troubleshooting procedures must be carried out only by a factory authorized agency for warranty repair.
The problems and possible solutions given below cover those most commonly encountered.
PILOT BURNER MALFUNCTION
Pilot will not ignite; no evidence of gas at pilot burner:
● Check that the gas valve is open and gas is present at the valve.
● Check pilot burner adjustment. Adjust the pilot flame to extend above the top of the pilot. Pilot adjustment
screw is located on the front panel between the two burner valves.
● Remove pilot gas supply line and check for dirt. Blow out if necessary and reinstall.
● Check pilot burner orifice for dirt.
Pilot burner ignites but will not remain lit when red button is released:
● Check that the thermocouple lead is firmly screwed into the safety valve.
● Remove end of thermocouple lead from safety valve and clean with fine sandpaper.
● If thermocouple is defective or damaged, replace thermocouple.
● Pilot flame may be too high or too low. Adjust flame by turning pilot flow adjustment screw.
Pilot flame of proper size but unstable. Flame wavers and does not envelop the thermocouple completely at all
times:
● Check for drafts which might be caused by air conditioning equipment or make-up air apparatus. Turn these
“OFF” and recheck the pilot.
MAIN BURNER MALFUNCTIONS.
Main burner will not come “ON”, no gas present at main burner:
● Check that the gas valve is open.
● Check that pilot is ignited and is operating properly.
● The safety valve may be defective. Replace if necessary.
Main burner flames are small and appear lazy, Tandoor is not heating up quickly.
● Check gas pressure at the pressure tap on the manifold pipe located behind the front panel. Use a standard
water type U-Gauge manometer. With the burners in operation, the manifold pressure should be 6” W.C. natural gas
and 10” W.C. on propane gas. If not, unscrew the cover of the pressure regulator adjustment. Use a screwdriver to turn
adjusting screw clockwise to increase gas pressure to burner, counter-clockwise to decrease the pressure. Replace
cover and plug.