DCS BFG-308GD Gas Grill User Manual


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37
TROUBLESHOOTING  OUTDOOR APPLIANCE
BEFORE CALLING FOR SERVICE:
If the outdoor appliance does not function properly, use the following checklist before contacting your dealer
for service. You may save the cost of a service call. Troubleshooting is for general purposes only. If the problem
persists and you feel you require service, contact your dealer or the nearest authorized agency to perform service.
Only authorized agencies can perform warranty service. Call DCS Customer Care at
(888) 936-7872.
Outdoor appliance won’t light
when the control knob is
pushed.
Burner flame is yellow or or-
ange, in conjunction with the
odor of gas.
Low heat with knob in “HI” or
“SEAR” position.
Is the gas supply turned on?
Ensure the outdoor appliance is cool. Remove the
outdoor appliance top grates and the ceramic radiant
trays. Watch the electrode tip. You should see a spark
jump from the tip of the electrode when the ignition
button is pushed.
If there is no spark when ignition button is pushed,
check the battery condition. Battery condition should
be checked at least once a year.
Attempt to match light the burner (see page 27 & 31).
Check to see that other burners on the unit operate.
Clean ignition tip of any debris.
Is it too windy? Wind break is needed.
Check the burner inlet for obstructions such as spider
webs. Check the air shutter for proper adjustment.
Outdoor appliance may be in a dusty area. Move to
less dusty area if possible.
If only one of th burners appears low, clean the orifice
and burner, clearing ports of any obstruction (see
page 34).
Outdoor appliance may be in a dusty area. Move to
less dusty area if possible.
Check for proper gas supply and pressure.
Pre-heat outdoor appliance for a full 15 minutes.
If using LP gas, check for empty tank.
Regular checkup. Turn all knobs to “OFF”, turn gas
supply “off”. Wait 5 minutes. Ensure all knobs are “off”.
Then turn gas supply “on” and wait 30 seconds. Then
attempt to light the burners.
Wind is blowing heat away from the food.
PROBLEM WHAT TO DO
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