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EMERGENCIES: If a gas leak cannot be stopped, or a fire occurs due to gas leakage, call the fire department.
Emergencies
Gas leaking from
cracked/cut/burned
hose.
Possible Cause
• Damaged hose.
Prevention/Solution
• Turn off gas at at source. If anything but burned, replace parts. If
burned, discontinue use of product until a plumber has investigated
cause and corrections are made.
Prevention/Solution
• Make sure gas hose is properly connected to grill. If hose is
properly connected, make sure gas source is turned on.
Troubleshooting
Possible Cause
• No gas flow.
Problem
Burner(s) will not light
using ignitor.
GAS ISSUES:
Burner(s) will not
match light.
Flames blow out.
• See .
• Match will not reach.
• Improper method of match-lighting.
• Natural gas valve not fully open.
• Inadequate gas pressure.
“GAS ISSUES:”
• Use long-stem match (fireplace match).
• See “Match-Lighting” section of Grill Use and Care.
• Open Natural Gas Valve to full open position.
• Call gas company.
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