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If You Have a Warranty Claim
If you believe you have a defective product, send the
product, freight pre-paid, with a letter explaining the
defect, to this address:
Calphalon Consumer Returns
315 Matzinger Rd. Ste. C
Toledo, OH 43612
All items must be shipped freight pre-paid. Please use
a package delivery service able to track and/or insure
your return items – we recommend DHL, UPS or FedEx
ground service. All appliances confirmed as defective
(as described) will be replaced, free of charge, with an
identical item or, if the item is no longer available, with
a comparable product. Warranty replacements will be
processed within 10 - 15 business days after receipt.
Please call Calphalon Consumer Relations at
1-800-809-7267 if you have additional questions.
Customer Service
We at Calphalon want to hear from you. If you have a question,
comment, or a recommendation that will help us help you,
please contact us via our web site, phone, fax or mailing
address.
Web site: www.calphalon.com
Toll Free Phone: 1-800-809-PANS (7267)
(Business Hours: 8:00am – 5:00pm EST, Monday-Friday)
Fax: 419-666-2859
Write To Us:
Consumer Buy Online
PO Box 583
Toledo, Ohio 43697
(DO NOT send returns to this address)