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Find Replacement BBQ Parts for 20,308 Models. Repair your BBQ today.
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
SMELL OF GAS
SHUT OFF LP CYLINDER VALVE AT ONCE.
DO NOT USE THE APPLIANCE UNTIL LEAK IS SEALED.
Leak detected at cylinder,
regulator or other connection.
1. Regulator fitting loose.
2. Gas leak in hose/regulator or control valves.
1. Tighten fitting and “Leak Test.” (page 5)
2. See authorized service center.
Flames Beneath Control Panel
(Flashback Fire)
1. Venturi blocked.
1. Remove burner and clean venturi. See “Venturi Tubes”
(page 5)
Flickering Burner Flame
or
Low Temperatures on HIGH
Setting
1. Excess flow safety device has been activated in
connection between cylinder and barbecue.
1. Turn LP cylinder valve off then turn all burners to OFF
position. Disconnect the regulator from the cylinder. Wait
two minutes. Re-attach regulator to the cylinder. Open the
cylinder valve slowly. Wait one minute. Light grill as per
“Lighting” (page 6)
Burner Not Lighting
1. Out of LP Gas.
2. Ignitor issue.
3. Excess flow safety device has been activated.
4. Regulator is not fully connected to the cylinder valve.
5. A leak in the system causing the excess flow device
to activate.
6. Venturi blocked or misaligned with valve orifice.
7. Orifice(s) blocked.
8. Hose is twisted.
1. Refill LP Gas Cylinder.
2. Try manually lighting burner with a match. See “Lighting”
(page 6). If burner lights successfully, it is an ignitor issue.
See “Ignitor not Working” below
3. Follow “Flickering Flame or Low Temperatures on HIGH
setting” solution above.
4. Tighten the regulator hand wheel.
5. Leak test connections to determine loose fitting. Tighten
fitting. Leak test system.
6. Remove burner, clean venturi and realign with valve
orifice. See page 5 for assistance.
7. Remove burner, clean orifices with a pin or fine wire. Do
not drill orifices.
8. Straighten hose. Keep away from bottom casting.
Ignitor Not Working
1. Ignitor battery is dead
2. Ignitor wire(s) not connected
3. Electrode misaligned on burner
4. Ignitor malfunction
1. Replace battery
2. Ensure main burner and side burner electrode wires are
all connected
3. Realign electrode and clear any surrounding debris from
area
4. Use “Match Lighting” procedure (page 6)
Decreasing Heat, “Popping
Sound”
1. Out of LP Gas.
2. Venturi blocked.
1. Refill LP Gas Cylinder.
2. Remove burner, clean venturi. See “Venturi Tubes” (page
5) for assistance.
Hot spots on Cooking Surface
1. Venturi blocked
2. Debris buildup on Flav-R-Wave
1. Remove burner, clean venturi. See “Venturi Tubes” (page
5) for assistance.
2. Scrape off Flav-R-Wave and vacuum
“Flare-ups” or Grease Fires
1. Excessive grease buildup on vaporizer or in gas grill
cookbox
2. Excessive heat.
1. Thoroughly scrape off Flav-R-Wave and inside of cookbox
then vacuum out debris
2. Turn burner controls to a lower setting
Regulator Humming Noise 1. Cylinder valve opened too quickly. 1. Open cylinder valve slowly.
Yellow Flame
1. Some yellow flame is normal. If it is excessive, the
venturi may be blocked.
1. Remove burner, clean venturi. See “Venturi Tubes” (page
5) for assistance.
2. Burner ports blocked.
2. Remove burner & clean with soft bristle brush (e.g.
toothbrush).
Inside of Lid Appears to be
Peeling
1. This is a build-up of grease. The inside of lid is not
painted and cannot peel.
1. Clean with stiff bristle brush or scraper.
Cooking Grids Rusting 1. Porcelain enamel has been chipped 1. See “Maintenance” (page 10) for help
If troubleshooting fails to solve any of these or any other issues, please visit www.omcbbq.com for more information including troubleshooting
videos, tricks and tips or call customer service at 1-800-265-2150
TROUBLESHOOTING