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TROUBLESHOOTING
12
M163 2M-306981 Owners Manual for HDCB-Series Gas Char-Broilers
M163 2M-306981 Owners Manual for HDCB-Series Gas Char-Broilers
SYMPTOM POSSIBLE CAUSE SUGGESTED REMEDY
Pilot will not light
Gas supply off Check main / unit gas valves
Air in lines
Turn pilot valve on. Attempt to light
pilot every 15 sec.
Pilot valve not on Turn pilot valve on / adjust
Burners won’t light
Gas supply off Check main / unit gas valves
Air in lines
Turn gas valve on. Attempt to light
pilot every 15 sec.
Pilot burner not lit
Turn off gas - allow unit to vent for 5
minutes. Turn gas back on and light
pilot
One burner assembly won’t
light
Control not on
Turn control knob to ON, Set to
desired setting when lit
Water in burner Remove burner and dry thoroughly
Damaged gas control valve,
burner or other internal
component
Contact Authorized Wells Service
Agency for repairs
Portions of a burner won’t
light or have erratic ame
Burner wet or ame opening(s)
clogged
Clean and dry burner
Burner not hot enough
Temperature control not set Adjust for desired temperature
Shutter or nozzle out of
adjustment
Contact qualied technician for
adjustment
Damaged gas control valve,
burner or other internal
component
Contact Authorized Wells Service
Agency for repairs
NOTE: There are no user serviceable components in the burner assemblies or in the control valves. In all
cases of damage or malfunction, contact your Authorized Wells Service Agency for repairs.