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Service Information
If service is required, call your Viking dealer or authorized service agency. The name of the authorized service agency can be
obtained from the dealer or distributor in your area.
When you make a service call, be sure to have the following information handy:
• Model Number
• Serial Number
• Date of Purchase
• Name of dealer from whom purchased
Be ready to clearly describe the problem that you are having with your Viking refrigerator.
If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact Viking
Range, LLC at (888) 845-4641 or write to:
VIKING RANGE, LLC
PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi 38930 USA
Record the following information indicated below. You will need it if service is ever required.
The serial number and model numbers for your grill is located underneath the pullout drip tray on the left hand side
Model No._______________________________________________________ Serial No.________________________________________
Date of Purchase_______________________________________________ Date Installed____________________________________
Dealer’s Name_____________________________________________________________________________________
Address _____________________________________________________________________________________________________________________________
If service requires installation of parts, use only authorized parts to insure protection under the warranty.
Keep this manual with your grill for future reference.
PROFESSIONAL SERIES OUTDOOR GAS GRILL CART WARRANTY
TWO YEAR FULL WARRANTY
Outdoor gas grill carts and all of their component parts, except as detailed below*, are warranted to be free from defective materials or workmanship in normal
residential use for a period of two (2) years from the date of original retail purchase or closing date for new construction, whichever period is longer.. Viking
Range, LLC, warrantor, agrees to repair or replace, at its option, any part which fails or is found to be defective during the warranty period.
*FULL NINETY (90) DAY COSMETIC WARRANTY: Decorative items are warranted to be free from defective materials or workmanship (such as
scratches on stainless steel, etc.) for a period of ninety (90) days from the date of original retail purchase. ANY DEFECTS MUST BE REPORTED TO THE
SELLING DEALER WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL PURCHASE. Viking Range, LLC uses the most up-to-date processes and
best materials available to produce all finishes. However, slight color variation may be noticed because of the inherent differences in lighting, product
locations, and other factors. Therefore, this warranty does not apply to variations attributable to such factors.
*FULL NINETY (90) DAY WARRANTY IN "RESIDENTIAL PLUS" APPLICATIONS: This full warranty applies to applications where use of the
product extends beyond normal residential use, but the warranty period for products used in such applications is ninety (90) days. Examples of
applications covered by this warranty are bed and breakfasts, fire stations, private clubs, churches, yachts, etc. Under this "Residential Plus"
warranty, the product, its components and accessories are warranted to be free from defective material or workmanship for a period of ninety (90)
days from the date of original retail purchase. This warranty excludes use of the product in all commercial locations such as restaurants, food
service locations and institutional food service locations.
LIFETIME LIMITED WARRANTY
During the life of the product, any stainless steel parts found to be defective in material or workmanship will be repaired or replaced, free of charge for the part
itself, with the owner paying all other costs, including labor. This warranty excludes surface corrosion or rust, scratches, discoloration, water or atmospheric
conditions, or cleaning practices which are part of normal residential use.
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of the product during the term of the
warranty.
TERMS AND CONDITIONS
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of the product during the term of
the warranty and applies to products purchased and located in the United States and Canada. Products must be purchased in the country where
service is requested. If the product or one of its component parts contains a defect or malfunction during the full warranty period after a reasonable
number of attempts by the warrantor to remedy the defect or malfunction, the owner is entitled to either a refund or replacement of the product or its
component part or parts. Replacement of a component part includes its free installation, except as specified under the limited warranty. Under the
terms of this warranty, service must be performed by a factory authorized Viking Range, LLC service agent or representative. Service will be provided
during normal business hours, and labor performed at overtime or premium rates shall not be covered by this warranty.
Owner shall be responsible for proper installation, providing reasonable and necessary maintenance, providing proof of purchase upon request, and
making the appliance reasonably accessible for service. The return of the Owner Registration Card is not a condition of warranty coverage. You
should, however, return the Owner Registration Card so that Viking Range, LLC can contact you should any question of safety arise which could affect
you.
This warranty gives you specific legal rights, and you may also have other rights which may vary from jurisdiction to jurisdiction.
WHAT IS NOT COVERED BY THIS WARRANTY: This warranty shall not apply to damage resulting from abuse, failure to provide reasonable and
necessary maintenance, accident, delivery, negligence, natural disaster, loss of electrical power to the product for any reason, alteration, outdoor use,
improper installation, improper operation, or repair or service of the product by anyone other than an authorized Viking Range, LLC service agency or
representative. This warranty does not apply to commercial usage.
LIMITATION OF REMEDIES AND DURATION OF IMPLIED WARRANTY
OWNER’S SOLE AND EXCLUSIVE REMEDY FOR A CLAIM OF ANY KIND WITH RESPECT TO THIS PRODUCT SHALL BE THE REMEDIES SET
FORTH ABOVE. VIKING RANGE, LLC IS NOT RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGE, INCLUDING BUT NOT
LIMITED TO FOOD OR MEDICINE LOSS, DUE TO PRODUCT FAILURE, WHETHER ARISING OUT OF BREACH OF WARRANTY, BREACH OF
CONTRACT OR OTHERWISE. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusions may not apply to you. ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
APPLICABLE TO THIS PRODUCT ARE LIMITED IN DURATION TO THE PERIOD OF COVERAGE OF THE APPLICABLE EXPRESS WRITTEN
LIMITED WARRANTIES SET FORTH ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation
may not apply to you.
WARRANTY SERVICE
To obtain warranty service, contact an authorized Viking Range, LLC service agent, or Viking Range, LLC, 111 Front Street, Greenwood, Mississippi
38930, (888) 845-4641. Provide model and serial number and date of original purchase or closing date for a new construction. For the name of your
nearest authorized Viking Range, LLC service agency, call Viking Range, LLC.
IMPORTANT: Retain proof of original purchase to establish warranty period.
Specifications subject to change without notice.
Warranty